Public bug reported: I'm using Xubuntu "jammy" and added my Canon MG5150 printer. The adding process somewhere complains about missing software (small "notification" in upper right edge of desktop). After klicking on "search" (or similar) a "software" window opens and tell it doesn't find the requested software.
In the second try I've guessed to install gutenprint, and voila: it works, but that gutenprint was missing was nowhere visible. But I can remember that in the first try somewhere gutenprint was named as driver, so I did an "wajig list-installed gutenprint" and because no result, I've installed it. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.4.1op1-1ubuntu4.7 ProcVersionSignature: Ubuntu 5.15.0-87.97-generic 5.15.122 Uname: Linux 5.15.0-87-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CupsErrorLog: W [04/Jan/2024:19:25:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_OfficeJet_8010_series_EA656B-Gray..\' already exists W [04/Jan/2024:19:25:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_OfficeJet_8010_series_EA656B-DeviceN..\' already exists W [04/Jan/2024:19:36:56 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Canon-MG5100-series-Gray..\' already exists E [04/Jan/2024:19:38:55 +0100] [Job 5] Kann Daten nicht zum Drucker senden. W [04/Jan/2024:19:38:55 +0100] [Job 5] Backend returned status 1 (failed) CurrentDesktop: XFCE Date: Thu Jan 4 19:41:16 2024 InstallationDate: Installed on 2020-01-10 (1455 days ago) InstallationMedia: Xubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) Lpstat: device for Canon-MG5100-series: usb://Canon/MG5100%20series?serial=26B722&interface=1 device for HP_OfficeJet_8010_series_EA656B: implicitclass://HP_OfficeJet_8010_series_EA656B/ MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Canon-MG5100-series.ppd', '/etc/cups/ppd/HP_OfficeJet_8010_series_EA656B.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Canon-MG5100-series.ppd: Permission denied grep: /etc/cups/ppd/HP_OfficeJet_8010_series_EA656B.ppd: Permission denied ProcEnviron: LANGUAGE=de_DE PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-87-generic root=UUID=58fd70f8-c0c8-4425-819c-c0e3e1ee480f ro quiet splash vt.handoff=7 RebootRequiredPkgs: Error: path contained symlinks. SourcePackage: cups UpgradeStatus: Upgraded to jammy on 2023-01-06 (363 days ago) dmi.bios.date: 06/02/2010 dmi.bios.vendor: Phoenix Technologies, LTD dmi.bios.version: ASUS M2NPV-VM ACPI BIOS Revision 5005 dmi.board.name: M2NPV-VM dmi.board.vendor: ASUSTek Computer INC. dmi.board.version: 1.xx dmi.chassis.asset.tag: 123456789000 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2NPV-VMACPIBIOSRevision5005:bd06/02/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTekComputerINC.:rnM2NPV-VM:rvr1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:sku: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer ** Affects: cups (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug jammy -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to cups in Ubuntu. https://bugs.launchpad.net/bugs/2048101 Title: Printing with Canon MG5150 does not work Status in cups package in Ubuntu: New Bug description: I'm using Xubuntu "jammy" and added my Canon MG5150 printer. The adding process somewhere complains about missing software (small "notification" in upper right edge of desktop). After klicking on "search" (or similar) a "software" window opens and tell it doesn't find the requested software. In the second try I've guessed to install gutenprint, and voila: it works, but that gutenprint was missing was nowhere visible. But I can remember that in the first try somewhere gutenprint was named as driver, so I did an "wajig list-installed gutenprint" and because no result, I've installed it. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: cups 2.4.1op1-1ubuntu4.7 ProcVersionSignature: Ubuntu 5.15.0-87.97-generic 5.15.122 Uname: Linux 5.15.0-87-generic x86_64 ApportVersion: 2.20.11-0ubuntu82.5 Architecture: amd64 CasperMD5CheckResult: unknown CupsErrorLog: W [04/Jan/2024:19:25:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_OfficeJet_8010_series_EA656B-Gray..\' already exists W [04/Jan/2024:19:25:30 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'HP_OfficeJet_8010_series_EA656B-DeviceN..\' already exists W [04/Jan/2024:19:36:56 +0100] CreateProfile failed: org.freedesktop.ColorManager.AlreadyExists:profile id \'Canon-MG5100-series-Gray..\' already exists E [04/Jan/2024:19:38:55 +0100] [Job 5] Kann Daten nicht zum Drucker senden. W [04/Jan/2024:19:38:55 +0100] [Job 5] Backend returned status 1 (failed) CurrentDesktop: XFCE Date: Thu Jan 4 19:41:16 2024 InstallationDate: Installed on 2020-01-10 (1455 days ago) InstallationMedia: Xubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805) Lpstat: device for Canon-MG5100-series: usb://Canon/MG5100%20series?serial=26B722&interface=1 device for HP_OfficeJet_8010_series_EA656B: implicitclass://HP_OfficeJet_8010_series_EA656B/ MachineType: System manufacturer System Product Name Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Canon-MG5100-series.ppd', '/etc/cups/ppd/HP_OfficeJet_8010_series_EA656B.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Canon-MG5100-series.ppd: Permission denied grep: /etc/cups/ppd/HP_OfficeJet_8010_series_EA656B.ppd: Permission denied ProcEnviron: LANGUAGE=de_DE PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=de_DE.UTF-8 SHELL=/bin/bash ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.15.0-87-generic root=UUID=58fd70f8-c0c8-4425-819c-c0e3e1ee480f ro quiet splash vt.handoff=7 RebootRequiredPkgs: Error: path contained symlinks. SourcePackage: cups UpgradeStatus: Upgraded to jammy on 2023-01-06 (363 days ago) dmi.bios.date: 06/02/2010 dmi.bios.vendor: Phoenix Technologies, LTD dmi.bios.version: ASUS M2NPV-VM ACPI BIOS Revision 5005 dmi.board.name: M2NPV-VM dmi.board.vendor: ASUSTek Computer INC. dmi.board.version: 1.xx dmi.chassis.asset.tag: 123456789000 dmi.chassis.type: 3 dmi.chassis.vendor: Chassis Manufacture dmi.chassis.version: Chassis Version dmi.modalias: dmi:bvnPhoenixTechnologies,LTD:bvrASUSM2NPV-VMACPIBIOSRevision5005:bd06/02/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTekComputerINC.:rnM2NPV-VM:rvr1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:sku: dmi.product.name: System Product Name dmi.product.version: System Version dmi.sys.vendor: System manufacturer To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/cups/+bug/2048101/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp