Log in to Ubuntu (i.e. GNOME xorg) > double click GS5007-GettingStartedWithDraw.odt > click Edit > Track Changes > Compare Document... > highlight GS4207-GettingStartedWithDraw.odt > click button Open > in window Manage Changes click button Close > File > Save As... > in textbox Name GS5007-GettingStartedWithDraw-v2 > click button Save > window pops up titled LibreOffice 6.0 Document Recovery with text "Due to an unexpected error, LibreOffice crashed." but no files in /var/crash generated by apport. However, apport does create crash files following steps in https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1537566/comments/7 so crash files not being being generated is dependent how LO crashes, not always if LO crashes.
** Attachment added: "no-apport-crash-files-generated.PNG" https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1537566/+attachment/5147686/+files/no-apport-crash-files-generated.PNG ** Changed in: apport (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to apport in Ubuntu. https://bugs.launchpad.net/bugs/1537566 Title: LibreOffice crashed but apport didn't log a crash file in /var/crash despite being enabled Status in apport package in Ubuntu: New Status in libreoffice package in Ubuntu: Triaged Bug description: What is expected to happen is when LibreOffice crashes, a crash report is created in the /var/crash folder. What happened instead is LibreOffice crashed but apport didn't create a crash file in the /var/crash folder, despite running and being enabled. Apport creating crash files in /var/crash used to happen in Xenial, and in prior releases. Other programs that crash are picked up by apport so appears LO+apport issue. LibreOffice has reference to placing crash files as per: cat /etc/libreoffice/sofficerc | grep crash CrashDirectory=${$BRAND_BASE_DIR/program/bootstraprc:UserInstallation}/crash I don't have any 3rd party LO plugins installed. apt-show-versions -r libreoffice* libreoffice-avmedia-backend-gstreamer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-avmedia-backend-gstreamer:i386 not installed libreoffice-base-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-base-core:i386 not installed libreoffice-calc:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-calc:i386 not installed libreoffice-common:all/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-core:i386 not installed libreoffice-dev:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-dev:i386 not installed libreoffice-draw:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-draw:i386 not installed libreoffice-gnome:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-gnome:i386 not installed libreoffice-gtk:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-gtk:i386 not installed libreoffice-help-en-us:all/xenial 1:5.0.2-0ubuntu4 uptodate libreoffice-impress:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-impress:i386 not installed libreoffice-java-common:all/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-math:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-math:i386 not installed libreoffice-ogltrans:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-ogltrans:i386 not installed libreoffice-pdfimport:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-pdfimport:i386 not installed libreoffice-style-breeze:all/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-style-galaxy:all/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-style-human:all/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-writer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate libreoffice-writer:i386 not installed cat /etc/default/apport # set this to 0 to disable apport, or to 1 to enable it # you can temporarily override this with # sudo service apport start force_start=1 enabled=1 cat /etc/apport/crashdb.conf # map crash database names to CrashDatabase implementations and URLs default = 'ubuntu' def get_oem_project(): '''Determine OEM project name from Distribution Channel Descriptor Return None if it cannot be determined or does not exist. ''' try: dcd = open('/var/lib/ubuntu_dist_channel').read() if dcd.startswith('canonical-oem-'): return dcd.split('-')[2] except IOError: return None databases = { 'ubuntu': { 'impl': 'launchpad', 'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml', 'dupdb_url': 'http://people.canonical.com/~ubuntu-archive/apport-duplicates', 'distro': 'ubuntu', 'problem_types': ['Bug', 'Package'], 'escalation_tag': 'bugpattern-needed', 'escalated_tag': 'bugpattern-written', }, 'canonical-oem': { 'impl': 'launchpad', 'bug_pattern_url': 'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml', 'project': get_oem_project(), }, 'debug': { # for debugging 'impl': 'memory', 'bug_pattern_url': '/tmp/bugpatterns.xml', 'distro': 'debug' }, } mo ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: libreoffice-calc 1:5.0.2-0ubuntu7 ProcVersionSignature: Ubuntu 4.3.0-6.17-generic 4.3.3 Uname: Linux 4.3.0-6-generic x86_64 ApportVersion: 2.19.3-0ubuntu3 Architecture: amd64 CurrentDesktop: GNOME-Flashback:Unity Date: Sun Jan 24 17:03:37 2016 InstallationDate: Installed on 2015-12-18 (37 days ago) InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021) SourcePackage: libreoffice UpgradeStatus: Upgraded to xenial on 2016-01-20 (4 days ago) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1537566/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
