** Description changed:
- What was expected to happen is when LibreOffice crashes in Xenial, it
- logs a crash report to file against to errors.ubuntu.com.
+ What is expected to happen is when LibreOffice crashes, a crash report
+ is created in the /var/crash folder.
- What happened instead is LibreOffice crashed but apport didn't log a
- crash file in /var/crash despite being enabled. Other programs that
- crash are picked up by apport so appears LO+apport issue.
+ What happened instead is LibreOffice crashed but apport didn't create a
+ crash file in the /var/crash folder, despite running and being enabled.
+ Apport creating crash files in /var/crash used to happen in Xenial, and
+ in prior releases. Other programs that crash are picked up by apport so
+ appears LO+apport issue.
+
+ LibreOffice has reference to placing crash files as per:
+ cat /etc/libreoffice/sofficerc | grep crash
+ CrashDirectory=${$BRAND_BASE_DIR/program/bootstraprc:UserInstallation}/crash
I don't have any 3rd party LO plugins installed.
- apt-show-versions -r libreoffice*
+ apt-show-versions -r libreoffice*
libreoffice-avmedia-backend-gstreamer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-avmedia-backend-gstreamer:i386 not installed
libreoffice-base-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-base-core:i386 not installed
libreoffice-calc:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-calc:i386 not installed
libreoffice-common:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-core:i386 not installed
libreoffice-dev:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-dev:i386 not installed
libreoffice-draw:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-draw:i386 not installed
libreoffice-gnome:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-gnome:i386 not installed
libreoffice-gtk:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-gtk:i386 not installed
libreoffice-help-en-us:all/xenial 1:5.0.2-0ubuntu4 uptodate
libreoffice-impress:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-impress:i386 not installed
libreoffice-java-common:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-math:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-math:i386 not installed
libreoffice-ogltrans:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-ogltrans:i386 not installed
libreoffice-pdfimport:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-pdfimport:i386 not installed
libreoffice-style-breeze:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-style-galaxy:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-style-human:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-writer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-writer:i386 not installed
cat /etc/default/apport
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=1
cat /etc/apport/crashdb.conf
# map crash database names to CrashDatabase implementations and URLs
default = 'ubuntu'
def get_oem_project():
'''Determine OEM project name from Distribution Channel Descriptor
Return None if it cannot be determined or does not exist.
'''
try:
dcd = open('/var/lib/ubuntu_dist_channel').read()
if dcd.startswith('canonical-oem-'):
return dcd.split('-')[2]
except IOError:
return None
databases = {
'ubuntu': {
'impl': 'launchpad',
'bug_pattern_url':
'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
'dupdb_url':
'http://people.canonical.com/~ubuntu-archive/apport-duplicates',
'distro': 'ubuntu',
'problem_types': ['Bug', 'Package'],
'escalation_tag': 'bugpattern-needed',
'escalated_tag': 'bugpattern-written',
},
'canonical-oem': {
'impl': 'launchpad',
'bug_pattern_url':
'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
'project': get_oem_project(),
},
'debug': {
# for debugging
'impl': 'memory',
'bug_pattern_url': '/tmp/bugpatterns.xml',
'distro': 'debug'
},
}
mo
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: libreoffice-calc 1:5.0.2-0ubuntu7
ProcVersionSignature: Ubuntu 4.3.0-6.17-generic 4.3.3
Uname: Linux 4.3.0-6-generic x86_64
ApportVersion: 2.19.3-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME-Flashback:Unity
Date: Sun Jan 24 17:03:37 2016
InstallationDate: Installed on 2015-12-18 (37 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: libreoffice
UpgradeStatus: Upgraded to xenial on 2016-01-20 (4 days ago)
** Tags removed: regression-release
** Tags added: regression-update
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1537566
Title:
LibreOffice crashed but apport didn't log a crash file in /var/crash
despite being enabled
Status in apport package in Ubuntu:
New
Status in libreoffice package in Ubuntu:
Triaged
Bug description:
What is expected to happen is when LibreOffice crashes, a crash report
is created in the /var/crash folder.
What happened instead is LibreOffice crashed but apport didn't create
a crash file in the /var/crash folder, despite running and being
enabled. Apport creating crash files in /var/crash used to happen in
Xenial, and in prior releases. Other programs that crash are picked up
by apport so appears LO+apport issue.
LibreOffice has reference to placing crash files as per:
cat /etc/libreoffice/sofficerc | grep crash
CrashDirectory=${$BRAND_BASE_DIR/program/bootstraprc:UserInstallation}/crash
I don't have any 3rd party LO plugins installed.
apt-show-versions -r libreoffice*
libreoffice-avmedia-backend-gstreamer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-avmedia-backend-gstreamer:i386 not installed
libreoffice-base-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-base-core:i386 not installed
libreoffice-calc:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-calc:i386 not installed
libreoffice-common:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-core:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-core:i386 not installed
libreoffice-dev:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-dev:i386 not installed
libreoffice-draw:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-draw:i386 not installed
libreoffice-gnome:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-gnome:i386 not installed
libreoffice-gtk:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-gtk:i386 not installed
libreoffice-help-en-us:all/xenial 1:5.0.2-0ubuntu4 uptodate
libreoffice-impress:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-impress:i386 not installed
libreoffice-java-common:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-math:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-math:i386 not installed
libreoffice-ogltrans:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-ogltrans:i386 not installed
libreoffice-pdfimport:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-pdfimport:i386 not installed
libreoffice-style-breeze:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-style-galaxy:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-style-human:all/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-writer:amd64/xenial 1:5.0.2-0ubuntu7 uptodate
libreoffice-writer:i386 not installed
cat /etc/default/apport
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=1
cat /etc/apport/crashdb.conf
# map crash database names to CrashDatabase implementations and URLs
default = 'ubuntu'
def get_oem_project():
'''Determine OEM project name from Distribution Channel Descriptor
Return None if it cannot be determined or does not exist.
'''
try:
dcd = open('/var/lib/ubuntu_dist_channel').read()
if dcd.startswith('canonical-oem-'):
return dcd.split('-')[2]
except IOError:
return None
databases = {
'ubuntu': {
'impl': 'launchpad',
'bug_pattern_url':
'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
'dupdb_url':
'http://people.canonical.com/~ubuntu-archive/apport-duplicates',
'distro': 'ubuntu',
'problem_types': ['Bug', 'Package'],
'escalation_tag': 'bugpattern-needed',
'escalated_tag': 'bugpattern-written',
},
'canonical-oem': {
'impl': 'launchpad',
'bug_pattern_url':
'http://people.canonical.com/~ubuntu-archive/bugpatterns/bugpatterns.xml',
'project': get_oem_project(),
},
'debug': {
# for debugging
'impl': 'memory',
'bug_pattern_url': '/tmp/bugpatterns.xml',
'distro': 'debug'
},
}
mo
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: libreoffice-calc 1:5.0.2-0ubuntu7
ProcVersionSignature: Ubuntu 4.3.0-6.17-generic 4.3.3
Uname: Linux 4.3.0-6-generic x86_64
ApportVersion: 2.19.3-0ubuntu3
Architecture: amd64
CurrentDesktop: GNOME-Flashback:Unity
Date: Sun Jan 24 17:03:37 2016
InstallationDate: Installed on 2015-12-18 (37 days ago)
InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Release amd64 (20151021)
SourcePackage: libreoffice
UpgradeStatus: Upgraded to xenial on 2016-01-20 (4 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1537566/+subscriptions
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