Hi all, We've got a user that cannot connect to his Wi-Fi AP, we've tried the same steps but is still not able to connect. Here is a resume of the info and test:
- Frieza on OTA-11 - Forget Wi-FI AP - Reboot both router and tablet - Enter password again but seems like is still asking for the password - He did not change the password - Other devices connect correctly(he has also a Krillin that is working fine with his Wi-FI AP) Any hints or logs to ask him for? -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to network-manager in Ubuntu. https://bugs.launchpad.net/bugs/1589489 Title: cannot connect to known Wi-Fi after OTA-11 Status in Canonical System Image: New Status in network-manager package in Ubuntu: Confirmed Bug description: We're receiving many customer cases where after updating to OTA-11 they cannot connect to their known or saved Wi-FI AP's. The most common behaviour is that M10 ask indefinitely for password when it is supoused to be saved previously. I guess this is about network manager that has been updated in OTA-11 What we are asking the customer for: 1º Forget the network through the UI Settings>Wi-Fi and connect to it again as if was the first time. 2º Try to connect another Wi-Fi AP not saved previously 3º Factory data reset(but we haven't recommend it yet) Please let us know which logs do you need and we'll try to reproduce it with our units. To manage notifications about this bug go to: https://bugs.launchpad.net/canonical-devices-system-image/+bug/1589489/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
