Please describe your problem/printer setup in more detail and provide
your https://wiki.ubuntu.com/DebuggingPrintingProblems#CUPS_error_log
** Changed in: cups (Ubuntu)
Status: New => Incomplete
--
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/1508931
Title:
printer is not responding
Status in cups package in Ubuntu:
Incomplete
Bug description:
I am not able to use the printer connected by the server
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.2-0ubuntu1.6
ProcVersionSignature: Ubuntu 3.13.0-66.108-generic 3.13.11-ckt27
Uname: Linux 3.13.0-66-generic x86_64
NonfreeKernelModules: openafs
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CupsErrorLog: Error: [Errno 13] Permission denied: '/var/log/cups/error_log'
CurrentDesktop: Unity
CurrentDmesg: Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order
/var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission
denied
Date: Thu Oct 22 15:19:53 2015
KernLog:
MachineType: Hewlett-Packard HP EliteDesk 800 G1 SFF
Papersize: letter
PpdFiles: Printomat: Ricoh Aficio MP C2800 PXL
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-66-generic
root=UUID=f3918aff-93ef-4311-a489-da0eff87a33c ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/13/2015
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L01 v02.65
dmi.board.asset.tag: CZC5382971
dmi.board.name: 1998
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: CZC5382971
dmi.chassis.type: 4
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrL01v02.65:bd07/13/2015:svnHewlett-Packard:pnHPEliteDesk800G1SFF:pvr:rvnHewlett-Packard:rn1998:rvr:cvnHewlett-Packard:ct4:cvr:
dmi.product.name: HP EliteDesk 800 G1 SFF
dmi.sys.vendor: Hewlett-Packard
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1508931/+subscriptions
--
Mailing list: https://launchpad.net/~touch-packages
Post to : touch-packages@lists.launchpad.net
Unsubscribe : https://launchpad.net/~touch-packages
More help : https://help.launchpad.net/ListHelp
