Jeremy Mann wrote:
We have an issue with SquirrelMail timing out when compose mail. To combat this, I installed the timeout_user plugin. However, setting it to "0" still has the composing mail window timing out. Several researchers have lost their compositions this way. What other setting is there to prevent this from happening?
Are you sure that this is SM timing out?? Are these dial up people?? Once a session is established in SM it will remain until you close the browser unless there is something else like a plug in set to force the session to go away. I invariably have clients who are on dial up and lose the connection to the net and blame the mail client, most often it is MS Outbreak Distress.. but sometimes a SM web mail user on the system too.
You also did not list all of you software you are running... Please look at the posting guidelines..
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