We need to separate out two issues here. This bug is about the tech
support system being hard to find.
Looking at the current "/support" page of the website, the reality is
that the tech support system is given a *higher* visibility than the
other community support systems, as it has its own secti
You mean on the main page of the website? That would help, yes.
In the comment by Dean Sas, above, he mentions a 'Report a problem'
entry in the System menu of Feisty but I've never found it. Was this
something that was planned and then removed? I think it's a great idea
because it brings the mech
Maybe if there was a 'Report a Bug' button option or something on the
main page?
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Tech support is too hard to find
https://bugs.launchpad.net/bugs/64149
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I don't think the new site does fix the problem.
Assume you are a newbie looking for help, you might go to
http://www.ubuntu.com/ and click "Get Support", where you will end up at
Visit http://www.ubuntu.com/support.
People will dismiss the first two in the list "Access Free
Documentation" and "B
Popey: I think the new website design fixes this problem. Please reopen
if not.
Laura: Your problem is fixed in Feisty by the system menu "report a
problem" entry.
Thanks
** Also affects: ubuntu-website (upstream)
Importance: Undecided
Status: Unconfirmed
** Changed in: docbook-websit
It's not just the tech support but the bug reporting mechanism. When
applications crash, it's easy to file a bug report because you're
stepped through it by the wizard that's triggered by the crash. But if
you just want to report a dodgy dialog layout or a keyboard shortcut not
working (or anything
