Re: [Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-28 Thread Lyn Griffith
Yes, it does sound good. That's why I did a double-check before I replied to you. Thank you for your assistance. -Original Message- From: Daniel van Vugt To: RoseAngelLyn Sent: Sun, Apr 28, 2019 10:15 pm Subject: [Bug 1825630] Re: Problem dected message pops up when I boot up

[Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-28 Thread Daniel van Vugt
That sounds good then. If the system has marked the crash report as either uploaded or invalid then you shouldn't see the popup anymore. I don't think there's anything left to do here. ** Changed in: ubuntu Status: Incomplete => Invalid -- You received this bug notification because you

Re: [Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-28 Thread Lyn Griffith
Dan ... I just told you in my last email that the message stopped popping up. Do you want me to delete the file you mentioned below ? -Original Message- From: Daniel van Vugt To: RoseAngelLyn Sent: Sun, Apr 28, 2019 9:55 pm Subject: [Bug 1825630] Re: Problem dected message pops up

[Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-28 Thread Daniel van Vugt
OK, it sounds like the file '/var/crash/_sbin_plymouthd.0.crash' is corrupt. Please just delete it: sudo rm /var/crash/_sbin_plymouthd.0.crash Then reboot and tell us if that stops the message from popping up. -- You received this bug notification because you are a member of Ubuntu Bugs, whi

Re: [Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-28 Thread Lyn Griffith
dected message pops up when I boot up Please try this instead:   sudo apport-cli /var/crash/_sbin_plymouthd.0.crash As for the whoopsie-id, I can now see we haven't received any crash reports on that since December 2018. So your machine seems to have stopped sending crash reports automati

[Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-28 Thread Daniel van Vugt
Please try this instead: sudo apport-cli /var/crash/_sbin_plymouthd.0.crash As for the whoopsie-id, I can now see we haven't received any crash reports on that since December 2018. So your machine seems to have stopped sending crash reports automatically. -- You received this bug notification

[Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-28 Thread Daniel van Vugt
Please try this instead: apport-cli /var/crash/_sbin_plymouthd.0.crash As for the whoopsie-id, I can now see we haven't received any crash reports on that since December 2018. So your machine seems to have stopped sending crash reports automatically. -- You received this bug notification beca

Re: [Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-26 Thread Lyn Griffith
t To: RoseAngelLyn Sent: Thu, Apr 25, 2019 11:20 pm Subject: [Bug 1825630] Re: Problem dected message pops up when I boot up Thanks. 1. Please run:   ubuntu-bug /var/crash/_sbin_plymouthd.0.crash   to create a bug report about that crash. 2. I can't check that whoopsie-id right now because

[Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-25 Thread Daniel van Vugt
Thanks. 1. Please run: ubuntu-bug /var/crash/_sbin_plymouthd.0.crash to create a bug report about that crash. 2. I can't check that whoopsie-id right now because one of our internal servers is not responding today :( -- You received this bug notification because you are a member of Ubun

Re: [Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-25 Thread Lyn Griffith
- From: Daniel van Vugt To: RoseAngelLyn Sent: Thu, Apr 25, 2019 10:10 pm Subject: [Bug 1825630] Re: Problem dected message pops up when I boot up The link to that image appears to be broken. But rather than replacing the image, please try to copy the text in the window and only send us the text. Not

[Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-25 Thread Daniel van Vugt
The link to that image appears to be broken. But rather than replacing the image, please try to copy the text in the window and only send us the text. Not an image. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad

Re: [Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-25 Thread Lyn Griffith
: Tue, Apr 23, 2019 11:01 pm Subject: [Bug 1825630] Re: Problem dected message pops up when I boot up Hi Lyn, I think the quickest way to start to answer the above questions is to open the 'Terminal' app and then run:   ls /var/crash   sudo cat /var/lib/whoopsie/whoopsie-id That second co

Re: [Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-25 Thread Lyn Griffith
n Vugt To: RoseAngelLyn Sent: Tue, Apr 23, 2019 11:01 pm Subject: [Bug 1825630] Re: Problem dected message pops up when I boot up Hi Lyn, I think the quickest way to start to answer the above questions is to open the 'Terminal' app and then run:   ls /var/crash   sudo cat /var/lib/

[Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-23 Thread Daniel van Vugt
Hi Lyn, I think the quickest way to start to answer the above questions is to open the 'Terminal' app and then run: ls /var/crash sudo cat /var/lib/whoopsie/whoopsie-id That second command will require you to enter your password before it will work. Now using the mouse select all the text t

Re: [Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-23 Thread Lyn Griffith
Griffith -Original Message- From: Daniel van Vugt To: RoseAngelLyn Sent: Mon, Apr 22, 2019 8:10 pm Subject: [Bug 1825630] Re: Problem dected message pops up when I boot up Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the

[Bug 1825630] Re: Problem dected message pops up when I boot up

2019-04-22 Thread Daniel van Vugt
Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps: 1. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell