p { margin-bottom: 0.1in; line-height: 115%; }04 23 2019 9:37 pm
Bug # 1825630
Hello Daniel …
Thank you forresponding.
Before we getstarted, I think I need to tell you that I am new to the Linux OS.
Also, the man who sold me this computer has moved and left town. Inother words,
there is NO local support.
What that means toyou is that you will most likely have to do more hand holding
thanyou expected for problem resolution.
Can you tell me ifyou are receiving the automatic problem reports that I send
when Iget the PROBLEM DETECTED message when I boot up ?
Now to your email...
Starting with Step1:
1. Look in/var/crash for crash files and if found run: ubuntu-bug
YOURFILE.crashThen tell us the IDof the newly-created bug.
*** How do I find“/var/crash ?
*** How do I runubuntu-bug YOURFILE.crash ?
I’ll be happy toaddress the other steps once I get past Step 1.
With Regards,
Lyn Griffith
-----Original Message-----
From: Daniel van Vugt <daniel.van.v...@canonical.com>
To: RoseAngelLyn <roseangel...@aol.com>
Sent: Mon, Apr 22, 2019 8:10 pm
Subject: [Bug 1825630] Re: Problem dected message pops up when I boot up
Thank you for taking the time to report this bug and helping to make
Ubuntu better. It sounds like some part of the system has crashed. To
help us find the cause of the crash please follow these steps:
1. Look in /var/crash for crash files and if found run:
ubuntu-bug YOURFILE.crash
Then tell us the ID of the newly-created bug.
2. If step 1 failed then look at https://errors.ubuntu.com/user/ID where
ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine.
Do you find any links to recent problems on that page? If so then please
send the links to us.
3. If step 2 also failed then apply the workaround from bug 994921,
reboot, reproduce the crash, and retry step 1.
Please take care to avoid attaching .crash files to bugs as we are
unable to process them as file attachments. It would also be a security
risk for yourself.
** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
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report.
https://bugs.launchpad.net/bugs/1825630
Title:
Problem dected message pops up when I boot up
Status in Ubuntu:
Incomplete
Bug description:
The message about an unidentified problem pops up whenever I boot up
and asks me to send a problem report. I've selected to send the
report, but nothing has changed.
When I opened the ACTIVITY LOG and selected DIAGNOSTICS, I chose the
option to view the error report. The screen timed-out. Firefox was
connected to the web and I have had no problems browsing for the last
several days.
I don't have a clue as to what the problem may be.
Operating System - 18.04.2 LTS
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 4.15.0-47.50-generic 4.15.18
Uname: Linux 4.15.0-47-generic x86_64
.tmp.unity_support_test.0:
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 20 03:20:31 2019
DistUpgraded: 2018-08-15 17:02:55,988 DEBUG icon theme changed, re-reading
DistroCodename: bionic
DistroVariant: ubuntu
GraphicsCard:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics
Controller [8086:0102] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company 2nd Generation Core Processor Family
Integrated Graphics Controller [103c:1494]
InstallationDate: Installed on 2017-08-03 (624 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64
(20170215.2)
MachineType: Hewlett-Packard HP Compaq 8200 Elite CMT PC
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.15.0-47-generic
root=UUID=0207821e-5c3d-4348-aa3e-b53f5c7cba2d ro quiet splash vt.handoff=1
SourcePackage: xorg
Symptom: display
UpgradeStatus: Upgraded to bionic on 2018-08-16 (247 days ago)
dmi.bios.date: 04/04/2016
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: J01 v02.29
dmi.board.asset.tag: 2UA1311DPS
dmi.board.name: 1494
dmi.board.vendor: Hewlett-Packard
dmi.chassis.asset.tag: 2UA1311DPS
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnHewlett-Packard:bvrJ01v02.29:bd04/04/2016:svnHewlett-Packard:pnHPCompaq8200EliteCMTPC:pvr:rvnHewlett-Packard:rn1494:rvr:cvnHewlett-Packard:ct6:cvr:
dmi.product.family: 103C_53307F G=D
dmi.product.name: HP Compaq 8200 Elite CMT PC
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.13.1+18.04.20180302-0ubuntu1
version.libdrm2: libdrm2 2.4.95-1~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 18.2.8-0ubuntu0~18.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 18.2.8-0ubuntu0~18.04.2
version.xserver-xorg-core: xserver-xorg-core 2:1.19.6-1ubuntu4.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.5-1ubuntu1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:18.0.1-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20171229-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.15-2
xserver.bootTime: Wed Aug 15 11:56:19 2018
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input Power Button KEYBOARD, id 7
input Dell Dell USB Keyboard KEYBOARD, id 8
input DELL Laser Mouse MOUSE, id 9
input HP WMI hotkeys KEYBOARD, id 10
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.6-1ubuntu4~16.04.1
xserver.video_driver: modeset
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https://bugs.launchpad.net/bugs/1825630
Title:
Problem dected message pops up when I boot up
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