[Bug 1209246] Re: HPLIP GUI doesn't handle authentication properly

2014-03-13 Thread Amarnath Chitumalla
Hi Till, Cefn, Febian, Currently HPLIP (i.e. from HPLIP-3.13.11 onwards) doesn't depend on gksu or pkexec package and it is popping up own UI . This issue won't occur again. Thanks & Regards, Amarnath ** Changed in: hplip Status: New => Fix Released -- You received this bug notificat

[Bug 1290153] Re: HPLaserjet1102w wifi unable locate turnon

2014-03-13 Thread Amarnath Chitumalla
Hi David Oxland, Try with latest HPLIP @http://hplipopensource.com/hplip-web/install.html If problem is still re-producible, provide us following log file. $ hp-check $ hp-wificonfig -g Thanks & Regards, Amarnath -- You received this bug notification because you are a member of Ubuntu Bugs,

[Bug 1273905] Re: printer name changes when power cycled

2014-03-12 Thread Amarnath Chitumalla
This fix is released in HPLIP-3.14.3 ** Changed in: hplip Status: In Progress => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1273905 Title: printer name changes when power cyc

[Bug 1273905] Re: printer name changes when power cycled

2014-01-30 Thread Amarnath Chitumalla
Hi Kees, Till, Currently HPLIP removes the other local hp queues ,which are not configured by hp-setup, and creates using hp-setup. Sorry for inconvenience caused. We are looking into this issue. @Kees, For a quick fix, please make following changes. #--> take backup of /usr/share/hplip/confi

[Bug 1239807] Re: "hp-setup -i" should be more user-friendly

2013-10-18 Thread Amarnath Chitumalla
Hi TIll, Thank you for the information. HPLIP-3.13.9 release has fix for "hp- setup -i" is looking for Password dialog instead of interactive mode. 3.13.9 release contains both "hp-setup changing to interactive mode" and "password in text console" of your suggestion. Regarding gksu 'hp-setup -

[Bug 1209246] Re: HPlip gui doesn't handle authentication properly

2013-08-22 Thread Amarnath Chitumalla
Hi, Install gksu package to query the user (Sudo) password instead of root password. Command:- sudo apt-get install gksu Please let us know, if you find any issue. Thanks & Regards, Amarnath -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 1197306] Re: Hp laserjet 1020 not printing on Ubuntu12.10 after power cycle the printer

2013-07-23 Thread Amarnath Chitumalla
** Changed in: hplip Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1197306 Title: Hp laserjet 1020 not printing on Ubuntu12.10 after power cycle the pr

[Bug 1197306] Re: Hp laserjet 1020 not printing on Ubuntu12.10 after power cycle the printer

2013-07-16 Thread Amarnath Chitumalla
** Changed in: hplip Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1197306 Title: Hp laserjet 1020 not printing on Ubuntu12.10 after power cycle the pri

[Bug 1168014] Re: systray.py crashed with SIGSEGV in bytearray_extend.part.19()

2013-05-07 Thread Amarnath Chitumalla
Hi Ron Bakker, Please let us know steps to reproduce. Some time this issue is happening in latest distro's with gnome environment due to GTK+ theme. Try changing the theme to other than GTK+. Steps to change the theme:- 1) install qt4-config package 2) run "qtconfig" command and change theme o

[Bug 1048114] Re: toolbox.py crashed with KeyError in is_auto_installer_support(): 0

2013-03-27 Thread Amarnath Chitumalla
Hi JBS, Here It is not reproducible in Ubuntu 12.10 quantal main release for both 32 bit and 64 bit. If it is still reproducible in Ubuntu 12.10 main release also, please provide following commands output. $ lsb_release -is $ lsb_release -rs $ cat /etc/issue $ hp-toolbox -g Thanks & Regards

[Bug 913730] Re: Automatic plug-in installation not working under Ubuntu

2013-01-28 Thread Amarnath Chitumalla
Hi Srinivas, Above attached log in #13 contains following information (see at end):- -- [34;01mhp-diagnose_plugin[3027]: debug: Starting GUI loop... Traceback (most recent call last): File "/usr/share/hplip/ui4/plugindiagnose.py", line 101, in Next

[Bug 913730] Re: Automatic plug-in installation not working under Ubuntu

2013-01-28 Thread Amarnath Chitumalla
Hi Srinivas, HPLIP 3.12.11 package's (/usr/share/hplip/base/utils.py) file doesn't contains "elif utils.which('/usr/lib/kde4/libexec/kdesu'):" statement. Please let us know, is it downloaded from "http://hplipopensource.com /hplip-web/index.html" site or HPLIP installed from repository? You ca

[Bug 1091567] Re: upgrade.py crashes if a captive portal is used

2012-12-18 Thread Amarnath Chitumalla
Hi, Thank you for reporting the issue. We have fixed this issue and fix will be available in next HPLIP release. Meanwhile, you can apply this patch. 1) copy the attached g.py file under /usr/share/hplip/base folder $ sudo cp -b g.py /usr/share/hplip/base/g.py or $ su -c "cp -b g.py /usr/shar

[Bug 1091567] Re: upgrade.py crashes if a captive portal is used

2012-12-18 Thread Amarnath Chitumalla
** Changed in: hplip Status: New => In Progress ** Changed in: hplip Assignee: (unassigned) => Amarnath Chitumalla (amarnath-chitumalla) ** Changed in: hplip Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ub

[Bug 1063151] Re: systray.py crashed with SIGSEGV in setup_context()

2012-10-17 Thread Amarnath Chitumalla
Hi Till & Daniele, Thank you for the update. Marking as invalid, since there is not change in HPLIP code. Thanks & regards, Amarnath ** Changed in: hplip Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1061861] Re: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID'

2012-10-17 Thread Amarnath Chitumalla
** Changed in: hplip Status: New => In Progress ** Changed in: hplip Assignee: (unassigned) => Amarnath Chitumalla (amarnath-chitumalla) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.ne

[Bug 1063151] Re: systray.py crashed with SIGSEGV in setup_context()

2012-10-17 Thread Amarnath Chitumalla
Hi Till, >From the logs, looks like HPLIP crashed in GTK module. and GTK fix released. Please let me know if it is reproducible even with GTK module fix. Thanks & Regards, Amarnath -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. http

[Bug 1065582] Re: Can't add a parallel printer

2012-10-17 Thread Amarnath Chitumalla
** Changed in: hplip Status: Confirmed => Fix Committed ** Changed in: hplip Assignee: (unassigned) => Amarnath Chitumalla (amarnath-chitumalla) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchp

[Bug 1006236] Re: HP Photosmart 1315 printing only monochrome after 11.04 upgrade

2012-10-17 Thread Amarnath Chitumalla
** Changed in: hplip Status: New => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1006236 Title: HP Photosmart 1315 printing only monochrome after 11.04 upgrade To manage notificatio

[Bug 1061861] Re: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID'

2012-10-17 Thread Amarnath Chitumalla
Hi Florent Mertens, Thank you for providing the log files. As we don't have this printer, can you please make following changes and test it again. --> if "/usr/share/hplip/ui4/colorcaldialog.pyc" exists, please delete --> Please copy attached "colorcaldialog.py" file to "/usr/share/hplip/ui4/"

[Bug 1006236] Re: HP Photosmart 1315 printing only monochrome after 11.04 upgrade

2012-10-12 Thread Amarnath Chitumalla
Hi Neon John, Can you please install latest HPLIP-3.12.10a from http://hplipopensource.com/hplip-web/install/install/index.html site. Thanks & Regards, Amarnath -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad

[Bug 1061861] Re: toolbox.py crashed with AttributeError in getStatusFromDeviceID(): 'Device' object has no attribute 'raw_deviceID'

2012-10-12 Thread Amarnath Chitumalla
Hi Florent Mertens, Can you please provide logs for following commands, to analyse further. $ hp-colorcal -g &> colorcal.log $ hp-check &>check.log and send us "colorcal.log, check.log" log files. Thanks & Regards, Amarnath -- You received this bug notification because you are a member o

[Bug 1065582] Re: Can't add a parallel printer

2012-10-12 Thread Amarnath Chitumalla
Hi Till, Thank you for providing the patch. This patch will be included in the next HPLIP release. Thanks & Regards, Amarnath -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1065582 Title: Can't add

[Bug 989059] Re: printing messages never end

2012-04-29 Thread Amarnath Chitumalla
Hi, Can you please provide the displayed error messages. This new tool displays the warning message and navigates when user setup printer using hp-setup. Also please provide us "hp-check" output by running hp-check in terminal. Thanks & Regards, Amarnath -- You received this bug notification b

[Bug 965527] Re: hplip: Install required plugin fails

2012-03-30 Thread Amarnath Chitumalla
Hi, >From the logs, observed that following dependencies are not installed. Please >install following packages and try. 1) CUPS image 2) DBus 3) libJpeg 4) libnetsnmp-devel 5) libtool 6) libusb 7) Python devel 8) sane (Or) Currently, Auto installation of HPLIP for Ubuntu 12.04 is not supported.

[Bug 901663] Re: toolbox.py crashed with NameError in su_sudo(): global name 'utils' is not defined

2012-03-30 Thread Amarnath Chitumalla
Hi Macron, Seems like this is integration issue. Can you use latest HPLIP version from www.hplip.net. Otherwise can try fixing as follows:- 1) open "/usr/share/hplip/base/utils.py" in root mode. --> goto line no. 1624 --> remove "utils." keyword. Note:- "utils.which" keyword need to replace wit

[Bug 525901] Re: Unable to install a plugin

2012-02-06 Thread Amarnath Chitumalla
Hi PeterPall, Currently Ubuntu 12.04 v(precise pangolin) is not yet supported by HPLIP. However please let us know some more details of the problem. Provide log by running following command. $ sudo hp-plugin -g Thanks & Regards, Amarnath -- You received this bug notification because you are a

[Bug 512464] Re: SYSFS{}= will be removed in a future udev version

2011-12-19 Thread Amarnath Chitumalla
Fix released in hplip-3.11.12. ** Changed in: hplip Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/512464 Title: SYSFS{}= will be removed in a future ude

[Bug 512464] Re: SYSFS{}= will be removed in a future udev version

2011-12-13 Thread Amarnath Chitumalla
Hi, This is not related to space, needs to replace SYSFS attribute either with ATTR or ATTRS attribute. e.g. ATTRS{idVendor}=="03eb", ATTRS{idProduct}=="2107", MODE="660", GROUP="dialout" Thanks & Regards, Amarnath -- You received this bug notification because you are a member of Ubuntu Bugs

[Bug 512464] Re: SYSFS{}= will be removed in a future udev version

2011-10-30 Thread Amarnath Chitumalla
** Changed in: hplip Status: New => Fix Committed ** Changed in: hplip Assignee: (unassigned) => Amarnath Chitumalla (amarnath-chitumalla) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.ne

[Bug 491346] Re: In Lucid, sysfs[] declarations need to be removed from 56-hpmud_support.rules

2011-10-13 Thread Amarnath Chitumalla
Hi Tom E. Gundersen, Thank you for providing detailed information. We will incorporate these changes in HPLIP from next release on wards. Thanks & Regards, Amarnath -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launch