Hi Srinivas,
Above attached log in #13 contains following information (see at end):-
----------------------------------------------
[34;01mhp-diagnose_plugin[3027]: debug: Starting GUI loop...[0m
Traceback (most recent call last):
File "/usr/share/hplip/ui4/plugindiagnose.py", line 101, in NextButton_clicked
ok, sudo_ok = pkit.run_plugin_command(plugin == PLUGIN_REQUIRED,
plugin_reason)
File "/usr/share/hplip/base/pkit.py", line 472, in run_plugin_command
su_sudo = utils.su_sudo()
File "/usr/share/hplip/base/utils.py", line 1782, in su_sudo
elif utils.which('/usr/lib/kde4/libexec/kdesu'):
NameError: global name 'utils' is not defined
Done.
-----------------------------------------------
According to this, "/usr/share/hplip/base/utils.py" file may contains
"utils." at line no. 1782.
I think, please do fresh installation from
"http://hplipopensource.com/hplip-web/install.html";. If your distro is Ubuntu,
suse, debian, linux mint or fedora, then follow Auto Installation
(http://hplipopensource.com/hplip-web/install/install/index.html)
Otherwise go for Manual Installation.
Details installation steps given in this site.
Thanks & Regards,
Amarnath
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https://bugs.launchpad.net/bugs/913730
Title:
Automatic plug-in installation not working under Ubuntu
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