[Touch-packages] [Bug 1342497] Re: Adding CP400 printer gives "client-error-not-possible" error

2014-09-07 Thread Merle Hall
And I finally worked through the other steps to get an error_log (though the CUPS interface still says it's "Not found"), which I've attached. I was working trying to get a print from about 11:00 to 11:19 in the log. Thanks! ** Attachment added: "error_log" https://bugs.launchpad.net/ubuntu/

[Touch-packages] [Bug 1342497] Re: Adding CP400 printer gives "client-error-not-possible" error

2014-08-19 Thread Merle Hall
Attempting to turn on logging per step one, yields this: CUPS Server error There was an HTTP error: Not found. Went to localhost:631/admin and "Save debugging information for troubleshooting" was checked. Hitting the "View error log" button then also yields "Not found". So, I ran the system-con

[Touch-packages] [Bug 1342497] Re: Adding CP400 printer gives "client-error-not-possible" error

2014-08-14 Thread Merle Hall
And spoke too soon, I guess. Tried printing and it would never finish processing and get to the printer. CUPS job state says: processing since Thu 14 Aug 2014 08:52:20 PM CDT "Rendering completed" ...but doesn't go any further after several minutes. lpinfo -v does display: direct gutenprint5

[Touch-packages] [Bug 1342497] Re: Adding CP400 printer gives "client-error-not-possible" error

2014-08-14 Thread Merle Hall
Well, sheesh. I had tried adding the printer in the cups interface, but no matter what I did, it wouldn't accept my password. This time, I got right in and added the printer, no problem. After adding it in the cups interface, I deleted it and tried adding it through system-config-printer and got

[Touch-packages] [Bug 1342497] Re: Adding CP400 printer gives "client-error-not-possible" error

2014-08-12 Thread Merle Hall
Attaching debuggingUSB_results.txt which is the output of all the steps on the DebuggingPrintingProblems#USB_printer page. ** Attachment added: "debuggingUSB_results.txt" https://bugs.launchpad.net/ubuntu/+source/cups/+bug/1342497/+attachment/4176177/+files/debuggingUSB_results.txt -- You re

[Touch-packages] [Bug 1342497] Re: Adding CP400 printer gives "client-error-not-possible" error

2014-08-12 Thread Merle Hall
Thank-you for your attention! Attaching log.txt. These are the exact steps performed during system-config-printer --debug: After running the command, I'm presented with the Printers - localhost box. I clicked the Add button I selected "Canon CP400(NONE_UNKNOWN&backend=canonselphy)" from the Devi

[Touch-packages] [Bug 1342497] Re: Adding CP400 printer gives "client-error-not-possible" error

2014-07-16 Thread Merle Hall
So, today, when I opened Printers, the Canon-CP400-2 printer was there, again with the vertical = sign. I opened the Properties of the printer which displays this in the Settings: Device URI:file:///dev/null Make and Model: Local Raw Printer Printer State:Stopped -- You rec

[Touch-packages] [Bug 1342497] [NEW] Adding CP400 printer gives "client-error-not-possible" error

2014-07-15 Thread Merle Hall
Public bug reported: Ubuntu 14.04 LTS cups: Installed: 1.7.2-0ubuntu1 Candidate: 1.7.2-0ubuntu1 Version table: *** 1.7.2-0ubuntu1 0 500 http://us.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages 100 /var/lib/dpkg/status system-config-printer-gnome: /usr/share/system-c