[Bug 883169] Re: Brother MFC-8840D usb printer not detected

2011-11-16 Thread Scott Redmon
Till, tried 12.04 live CD, but usb printer still not detected.  As
mentioned previously, Xubuntu 11.10 automatically detected and setup my
usb printer.  I did not need to add it - it was simply there when I
opened the "Printing" (system-config-printer 1.3.6) GUI.

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Title:
  Brother MFC-8840D usb printer not detected

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[Bug 883169] Re: Brother MFC-8840D usb printer not detected

2011-11-16 Thread Scott Redmon
Till, thank you!  I downloaded 12.04 iso yesterday, but it was not
completely updated.  Usb printer now detected and I was able to set it
up.  Also downloaded/installed Brother scanner driver and that was
detected.  You have solved my problems.

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  Brother MFC-8840D usb printer not detected

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[Bug 883169] Re: Brother MFC-8840D usb printer not detected

2011-11-01 Thread Scott Redmon
Chris, thanks for your suggestion - the usb printer is detected and
works properly!

However, it is an MFC with a scanner.  The scanner seems to be detected
now, but I get an error message "Failed to open device
'brother:bus4;dev1':Invalid argument."  Any suggestions?

Also does not explain why usb printer was automatically detected, setup,
and operates in Xubuntu 11.10 without kernel update.

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  Brother MFC-8840D usb printer not detected

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[Bug 872711] Re: Kernel does not report some USB printers correctly, making them not being detected by CUPS

2011-10-25 Thread Scott Redmon
I have Brother MFC-8840D printer/scanner.  Printer is detected if
parallel, but neither printer or scanner detected if usb.  Upgraded to
3.0.0-13, but does not help.  Both printer and scanner worked fine with
10.04.

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Title:
  Kernel does not report some USB printers correctly, making them not
  being detected by CUPS

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[Bug 883169] [NEW] Brother MFC-8840D usb printer not detected

2011-10-28 Thread Scott Redmon
Public bug reported:

This seems similar to 872711, but installing 3.0.0-13 has not solved
problem.  Both usb printer and scanner were detected and ran properly in
Ubuntu 11.04.  Printer with parallel connection works properly in 11.10,
but usb connection is not detected when I try to add usb printer.

ProblemType: Bug
DistroRelease: Ubuntu 11.10
Package: system-config-printer-gnome 1.3.6+20110831-0ubuntu9.3
ProcVersionSignature: Ubuntu 3.0.0-13.21-generic 3.0.6
Uname: Linux 3.0.0-13-generic i686
ApportVersion: 1.23-0ubuntu4
Architecture: i386
CheckboxSubmission: 37fcde8a0c04c4baf0511e14b55c4f7d
CheckboxSystem: b1cca5f799a911bbb44e7180c2fd235d
Date: Fri Oct 28 11:42:42 2011
ExecutablePath: /usr/share/system-config-printer/system-config-printer.py
InterpreterPath: /usr/bin/python2.7
Lpstat:
 device for Brother-MFC-8840D: parallel:/dev/lp0
 device for Brother-MFC-8840D-2: parallel:/dev/lp0
MachineType: IBM 23736ZU
PackageArchitecture: all
Papersize: letter
PccardctlIdent:
 Socket 0:
   no product info available
 Socket 1:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
 Socket 1:
   no card
PpdFiles:
 Brother-MFC-8840D-2: Brother MFC-8840D BR-Script3
 Brother-MFC-8840D: Brother MFC-8840D for CUPS
ProcEnviron:
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: root=UUID=89faa907-1c75-409a-86f4-d63f7caa2764 ro quiet 
splash
SourcePackage: system-config-printer
UpgradeStatus: Upgraded to oneiric on 2011-10-13 (14 days ago)
dmi.bios.date: 06/18/2007
dmi.bios.vendor: IBM
dmi.bios.version: 1RETDRWW (3.23 )
dmi.board.name: 23736ZU
dmi.board.vendor: IBM
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: IBM
dmi.chassis.version: Not Available
dmi.modalias: 
dmi:bvnIBM:bvr1RETDRWW(3.23):bd06/18/2007:svnIBM:pn23736ZU:pvrThinkPadT42:rvnIBM:rn23736ZU:rvrNotAvailable:cvnIBM:ct10:cvrNotAvailable:
dmi.product.name: 23736ZU
dmi.product.version: ThinkPad T42
dmi.sys.vendor: IBM

** Affects: system-config-printer (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386 oneiric

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  Brother MFC-8840D usb printer not detected

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[Bug 883169] Re: Brother MFC-8840D usb printer not detected

2011-10-28 Thread Scott Redmon
** Attachment added: "Results from 
https://wiki.ubuntu.com/DebuggingPrintingProblems";
   
https://bugs.launchpad.net/bugs/883169/+attachment/2576758/+files/USB%20printer%20detection%20bug

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  Brother MFC-8840D usb printer not detected

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[Bug 883169] Re: Brother MFC-8840D usb printer not detected

2011-10-28 Thread Scott Redmon
Interesting discovery.  I created Xubuntu 11.10 liveCD, loaded without
installing, checked Settings:Printing, and there was my usb Brother MFC-
8840D printer automatically detected and setup!  Device URI:
usb://Brother/MFC-8840D?serial=000M4j407389.  What is difference between
Xubuntu and Ubuntu that allowed Xubuntu to detect usb printer?

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  Brother MFC-8840D usb printer not detected

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[Bug 872711] Re: Kernel does not report some USB printers correctly, making them not being detected by CUPS

2011-10-28 Thread Scott Redmon
I decided to create a new bug 883169, since solution to this bug did not
work for my Brother MFC-8840D usb printer.  And I also made an
interesting discovery.  I created an Xubuntu 11.10 liveCD, loaded
without installing, opened Settings:Printing, and there was my usb
Brother printer automatically detected and setup!  And it works.  So
what is the difference between Xubuntu and Ubuntu that would allow
Xubuntu to detect a Brother usb printer?

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Title:
  Kernel does not report some USB printers correctly, making them not
  being detected by CUPS

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[Bug 883169] Re: Brother MFC-8840D usb printer not detected

2011-11-13 Thread Scott Redmon
Till, does your new CUPS package require 3.0.0-13 kernel?

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  Brother MFC-8840D usb printer not detected

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[Bug 883169] Re: Brother MFC-8840D usb printer not detected

2011-11-14 Thread Scott Redmon
Till, 
I have moved on to Xubuntu 11.10 which immediately detected and setup my usb 
Brother MFC-8840D printer and allowed me to install the Brother scanner driver, 
neither of which would work with Ubuntu 11.10.  Unfortunately, I could not wait 
for this bug to play out as I needed use of the printer/scanner.
Since I started this bug, I feel some responsibility to help.  Do not know if 
this is a valid test, but installed your CUPS package using Ubuntu 11.10 
liveCD.  My usb printer was not detected.
I would think someone would want to look at differences between Xubuntu 11.10 
and Ubuntu 11.10 to determine why Xubuntu works and Ubuntu does not - of course 
that is it works for me.  Perhaps some others could test Xubuntu 11.10 to help 
determine solution.

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  Brother MFC-8840D usb printer not detected

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