The question was if it shows the porcess you're trying to monitor 

 

From: Servers Alive Discussion List [mailto:[email protected]] On Behalf Of 
Daniel W. Fulton
Sent: Tuesday, September 28, 2010 7:16 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Remote Agent processes error 

 

Hi Dirk, 


 


Yes it does show the process list but, it thinks that the process is down. I 
see the process running in the task manager. 


 


Dan Fulton 


[email protected] (mailto:[email protected]) 


508.641.5830 


 
--------------------------------------------------------------------------------



From: Dirk Bulinckx
Sent: Tue 9/28/2010 12:45 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Remote Agent processes error 


And does it show that process when you list them? 

 

From: Servers Alive Discussion List [mailto:[email protected]] On Behalf Of 
Daniel W. Fulton
Sent: Tuesday, September 28, 2010 6:31 PM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Remote Agent processes error 

 

Hi Dirk, 


 


Thanks that helped.  I can at least get a listing of the processes now. 
Unfortunately, it says the process I'd like to monitor is down however, when I 
look at the task manager I see the process.  


 


Dan Fulton 


[email protected] (mailto:[email protected]) 


508.641.5830 


 
--------------------------------------------------------------------------------



From: Dirk Bulinckx
Sent: Tue 9/28/2010 11:45 AM
To: Servers Alive Discussion List
Subject: RE: [SA-list] Remote Agent processes error 


Can you check if the Remote Registry service is running on the system you're 
trying to monitor? 

 

 

dirk. 

 

From: Servers Alive Discussion List [mailto:[email protected]] On Behalf Of 
Daniel W. Fulton
Sent: Tuesday, September 28, 2010 5:01 PM
To: Servers Alive Discussion List
Subject: [SA-list] Remote Agent processes error 

 

Hi, 


 


I'm testing out the remot agent's processes monitor.  I can get a list of 
services from the remote agent but, when I try to get a list of processes to 
monitor I always get the same error: 


 


ERROR: Could not get the running processes!  Error Code 0x800007D0.  Unable to 
connect to the specified computer or the computer is offline. 


 


This is strange because I can get a list of the services on the computer that 
has the remote agent installed. 



The two computers are on the same subnet behind a firewall, virtually right 
next to each other.  There isn't a hardware firewall in the way.  


 


One is a server running SBS 2008 and the other a PC running Windows 7.  I think 
I've gotten the software firewalls setup correctly.  Is there something I need 
to add into the Remote Agent config? 


 


Dan Fulton 


[email protected] (mailto:[email protected]) 


508.641.5830 



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