On Tue, Dec 10, 2002 at 06:38:42AM -0500, fred smith wrote:
> I don't mean to refute those who say APC makes good UPSes,... I haven't
> used that brand.
Hmm...I will, and I have. APC software runs deep-cycles on the
batteries; effectively, the batteries MUST be replaced every two years
in 24x7 service. Moreover, when an APC battery finally fails, the unit
doesn't just flash a light or indicate the battery's dead--the whole
unit goes dark.
Now the part that's annoyed me. APC tech support, when contacted,
will ask you to press a couple of buttons, then tell you the unit
needs replacement and offer you an upgrade to a new APC UPS. This,
in my mind, borders on fraud, and at least is sleazy business practice.
Once I twigged on this, I started keeping an eye on clients. Numerous
clients had already bought this line and spent, cumulatively, thousands of
unnecessary dollars upgrading to newer UPS systems when all they needed
were new batteries. I've saved others this expense by recommending
after-market battery replacements. (Yes, APC's replacement batteries
are more expensive, too.)
--
Dave Ihnat
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