>The question was answered on this list on July 7, 2002 -- less than one
>week ago. How often should it be answered before saying "Search the list
>archives."?

Providing a specific pointer works just as well as answering the question 
within the body of an email regardless of the age of the reference if the 
answer is the same.

RTFM or STFW is a worthless answer.  Sometimes people aren't asking the 
right question (which they'll find out when they see the answer) or the 
topic is simply not understood.


>The list subscribers complained loud and long to Red Hat to setup a
>searchable list archive so that we could save time on the list by pointing
>people to the archive. For a long time Red Hat's archive was broken and
>the only usable archive was maintained by one of the subscribers. Now that
>the Red Hat archive is working, should we tell RH that it is no longer
>needed because questions should be answered fully each time they are
>asked?

No, that should remain an option to those that prefer to search prior to 
posting questions.


>If the answer to a question is long and has already been well-explained
>elsewhere, I think a pointer to the full answer is a good response.

I agree. 



-- 
redhat-list mailing list
unsubscribe mailto:[EMAIL PROTECTED]?subject=unsubscribe
https://listman.redhat.com/mailman/listinfo/redhat-list

Reply via email to