John Aldrich wrote:
> On Mon, 04 Sep 2000, Ken Fisier wrote:
> > The store was <http://www.direct411.com>. I did talk to them and they
> > said I should get my exchange through Yamaha, that "it would be quicker."
> > In addition, they said they would simply hand off my Yamaha CDRW to Yamaha
> > and give back to me whatever Yamaha gave to them. So if Yamaha gave me a
> > refurbished item to replace my broken new one, that's what direct411.com
> > would send back to me. (And this was after I spent well over a thousand
> > dollars at direct411.com!)
> >
> Well, I bought a refurb to begin with and have had ZERO
> problems out of it. 'Course it was a SCSI CDRW, so that may
> be part of the difference if you were using an IDE CDRW. :-)
> John
Considering that refurb parts are generally individually tested and new
parts are generally batch-tested (depending on the item), refurb is
generally a safe bet. And, in the US at least, any item that has been
opened cannot be offered as new. And, if it's a OEM drive (you got it in a
bag rather than a retail box), it gets a little more strange. The
manufacturer has can actually refuse returns from end-users, because the
parts were sold *wholesale* with the warranty to be honored by the OEM
assembler. (Like when you buy a Brand X computer with a Brand Y video card
and then call Y for support and they tell you to call X.)
Most computer components aren't like alternators -- I doubt that Yamaha is
ripping open the drive and replacing parts unless it's something simple, as
it would be too expensive. So what you're likely getting with a refurb is
something that was returned and tested OK, OEM returns, etc. And, a
warranty replacement will carry the full warranty of the original.
If you want a new exchange, you've got to go to the retailer and raise a
stink there.
-W-
Gibt es keinen Senf?
_______________________________________________
Redhat-list mailing list
[EMAIL PROTECTED]
https://listman.redhat.com/mailman/listinfo/redhat-list
