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I bought Redhat 6.1 understanding that I would 
get 90-days priority FTP service with their new 
UP2DATE service.  I was, though, under the 
impression that at the end of 90 days, that 
Redhat had a NON-PRIORITY FTP UP2DATE service.  
Then I get this email from Redhat Support after a 
couple of inquiries:

"Hello *****, 

I apologize for not being totally clear on my 
response. Let me see if I can get it right this 
time.  UP2DATE only works with priority ftp, and 
will not work otherwise. There is no such thing 
as non-priority ftp UP2DATE service. You can 
still access ftp.redhat.com, but you will not 
be able to use the UP2DATE application without 
priortiy access. I hope this clears up any 
confusion I caused. I'll keep this ticket open 
for 2 weeks in case you have more questions on 
this issue. 

Cheers, Erica"

I am sure Redhat said that 6.1 would also allow 
non-priority UP2DATE.  Does anybody remember them 
promising this or have any advertising literature 
indicating this.  It sounds like they are going 
back on a promise made to allow non-priority 
UP2DATE services.  Although Erica's pretty 
cheery, I'm not.

Thanks.

Geocrawler.com - The Knowledge Archive


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