I would argue with this from a customer perspective. Anything that
doesn't work on first use on a new install including this problem is an
"installation" problem. But maybe he should have gone for second level
support and got past the shoe salesman.
Duncan Hill wrote:
> On Sun, 28 Nov 1999, Jim Bija wrote:
>
> > help venues, i found out infact that ncftp was trying to do a
> > reverse DNS on the IP i was giving it. I called back RedHat
> > support, told them the problem i was having. How to fix the
> > probelm (in MY case) and told them to close my ticket.
>
> Unless things have changed since 5.1/2, the support you get is
> _install_ support, not support on stuff like that.
>
> --
>
> Duncan Hill Sapere aude
> One net to rule them all, One net to find them,
> One net to bring them all, and using Unix bind them.
>
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