Hi Edward, irwin, Peter, Todd, et al As Tom Pollerman's post below shows, no one is trying to get you off the list. Just as Tom suggested below, your reply to someone elses unsubscribe post is what triggered the email. If you want to reply to someone's unsubscribe post you should do it off list. Yeah, you'll miss out on the chance to publicly humiliate them, but its a small price to pay. :-)
The post Tom pasted in below shows that this infobot, which replies to anyone attmpting to unsubscribe by sending an "unsubscribe email" to the list, was announced some time ago. Anyone sending an email to the list with the word "unsubscribe" in the subject line gets a response from the infobot. This is clearly stated right at the beginning of the infobot email and should be obvious. Anyone responding to someone's "unsubscribe" email would never do so by replying to the list since this would be just as bad as the initial attempt to unsubscribe, and just as wasteful for the list. Remember some people are on metered internet access and are actually billed for every single byte they get. Lets not push their costs any higher, Ok? By the way - the headers are not forged and the return path shows clearly where the email came from. The reply to info was deliberately broken because I don't want all the folks who can't figure out how to subscribe or who are angry about all the abuse they received from other folks to come moaning to me. I get enough email already thanks. This tool has been in place in the RedHat install List for almost a year with no problems. In fact some of the folks over there don't even know it exists. It is much more needed there. The newbie turnover rate is very high in that list and between the unsubscribe posts and all the responses too them they were having a real problem. The infobot has helped. It keeps irrelevant traffic off the list and gives the people who are trying to unsubscribe explicit directions on how to do it so they don't have to bother everyone on the list about it. You'll note that the content of the infobot email is extremely polite and designed not to offend anyone who bothers to read it. By the way Todd - You mention that there are pointers to the RedHat management pages in the infobot email - Are you talking about the URL's to the RedHat email subscriber pages? Here ? https://listman.redhat.com/mailman/listinfo/redhat-list That information is part of the instructions which unsubscribers need to get off the list. On Thu, Feb 20, 2003 at 09:03:41PM -0500, Tom Pollerman wrote: > On Fri, 21 Feb 2003 08:24:10 +0800 > "Edward Dekkers" <[EMAIL PROTECTED]> wrote: > > > I just received this. I never asked to be unsubscribed. It's here > > with full headers. Can any mail gurus check it and let me know > > what's going on? > > > > Ed, > I'm pasting a past post to the List from [EMAIL PROTECTED] that may > help clear things up. Maybe your reply to someone elses "unsubscribe" > post caused the auto-respond to send you a copy of the message also. > > Tom > > --> paste begins--- > > From: [EMAIL PROTECTED] > To: RedHat List <[EMAIL PROTECTED]> > Reply-To: [EMAIL PROTECTED] > Subject: Unsubscribing from RedHat List > Date: Wed, 12 Feb 2003 16:15:54 -0500 > Sender: [EMAIL PROTECTED] > User-Agent: Mutt/1.2.5i > > Hi all > The problem of folks posting unsubscribe messages has existed on > the RedHat install list for a long time and at a higher rate than > here. It has been partially solved thru the use of an automated > responder which emails an informative (and non-hostile :-) ) > message directly to the person needing a clue. > > It does not post to the list and currently tries not to respond > to the same individual more than once. > > I'll turn it on for this list as well. If it turns out to > be disruptive I'll turn it off. Please send complaints to me at: > [EMAIL PROTECTED] > > Here is the message which is sent: > ##################################################################### > #### > Subject: UNSUBSCRIBING from the RedHat list and the RedHat install > list > From: <[EMAIL PROTECTED]> > > TO XXZZXXZZXXZZ: > This is an automated response to your email containing the word > "unsubscribe" on the subject line. It is intended to help you > unsubscribe > from one of the RedHat mailing lists. > > If that is not what you wanted to do then please ignore this message. > > > 1. HOW TO UNSUBSCRIBE > Go to the https link shown here: > for the RedHat List: > https://listman.redhat.com/mailman/listinfo/redhat-list > > for the RedHat Install List: > https://listman.redhat.com/mailman/listinfo/redhat-install-list > > On the BOTTOM of that page, Find the box labeled "Edit Options". > Put your email address in the box to its left > and then Click the box that says "Edit options". > > On the TOP of the next page put your password in the first box, > (The one to the left of the box that says "Unsubscribe"). > Then click the box that says "Unsubscribe". Thats all. > > > 2. WHAT IF I DON'T KNOW MY PASSWORD ? > > Go to the https link shown here: > for the RedHat List: > https://listman.redhat.com/mailman/listinfo/redhat-list > > for the RedHat Install List: > https://listman.redhat.com/mailman/listinfo/redhat-install-list > > On the BOTTOM of that page, Find the box labeled "Edit Options". > Put your email address in the box to its left > and then Click the box that says "Edit options". > > On the next page find the box that says "Email My Password To Me". > Click that box. Thats all. > > Your password will be emailed to you. When you get it follow the > instructions for #1 above. > > > > -- > Jeff Kinz, Emergent Research, Hudson, MA. "[EMAIL PROTECTED]" > "[EMAIL PROTECTED]" copyright 2003. Use is restricted. Any use is an > > acceptance of the offer at http://users.rcn.com/jkinz/policy.html. > > -->paste ends-- > > > > -- > redhat-list mailing list > unsubscribe mailto:[EMAIL PROTECTED]?subject=unsubscribe > https://listman.redhat.com/mailman/listinfo/redhat-list > -- Jeff Kinz, Emergent Research, Hudson, MA. "[EMAIL PROTECTED]" "[EMAIL PROTECTED]" copyright 2003. Use is restricted. Any use is an acceptance of the offer at http://users.rcn.com/jkinz/policy.html. -- redhat-list mailing list unsubscribe mailto:[EMAIL PROTECTED]?subject=unsubscribe https://listman.redhat.com/mailman/listinfo/redhat-list
