Is it me? Am I just retarded? How the hell does one ask technical
support a question with this site? I just want the email address or
something, and there are all these vague instructions that don't seem to
work. WTF!?

https://www.redhat.com/apps/support/

What the hell is the "Product ID" and where do I find that? I have two
systems registered with RHN, one that I paid a $60 service for. I tried
to put the number of that machine in there, but it doesn't work. Ugh!!!

I appreciate there is a need for some database/ticket tracking system,
but IMHO there should be a straight email address too. That's redhat's
problem to enter it in and categorize it.

So here I am, and I still can't ask someone at redhat my problem, and
I've got no way to enter it into a bug system and so I'm screwed. Thanks
redhat.

Oh, and the SPAM 'special offer' on the right hand side of some of their
pages shows "Maximum Linux" as a partner and you can get a free CD and
issue. Um, guys, that magazine has been dead for over a year now...
Hello?! (I know, I helped to invent it!)




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