On Mon, 9 Mar 1998, Thomas P Zahm wrote:

> > > > I'm looking for an ISP (for a dialup/ppp connection)
> > > > that is known to be helpful to Linux Users connecting by PPP.
> > > > I'd appreciate a reference from you'all...
> > >
> > > With somewhat mixed feelings I can point you to Earthlink.  They
> > > recently added a Linux page to their online help
> > > (http://help.earthlink.net/help/linux.html).  It ain't much but it is a
> > > start...
> >
> > I second that.  I easily connect to earthlink with Linux and in LA for
> > the last 12 months I have had no busy signals or problems connecting.
> > Also, from talking to their frame relay dept, they are very pro-Linux.
> > I don't know if their dial-up customer service handles linux problems
> > well basically because I haven't had any problems.
> I've found the people at AT&T pretty helpful.  They don't officially
> support Linux, but they have clear and concise directions on their web
> site.  I also like the quality of their service.

agreed.  i, too, am with AT&T.  although their web page has good linux
configuration instructions, and i can connect easily from my various RHL
boxes (4.2 and 5.0), and never get busy signals, i have NEVER connected
above 26.4 with my 28.8 modems.  and i get 21.6's and 14.4's quite
frequently.  it aint just linux, either; at work we use 'em with both
linux (RHL 5.0) and WinNT. never had a 28.8 from there, either.  so:  from
two different locations, accessing 3 different access numbers, i have
never seen a 28.8 connection.  funny thing is that when i call directly
from home to work, i ALWAYS get 28.8.  sounds to me like the lines
in/around my home and work are ok, and it's an AT&T problem.
i've brought this up with them, and they have never been responsive to my
complaints (repeat after me: "it's probably bad phone lines...").

i'm almost ready to dump them.  14.4 sucks.  (boy, to think i used to use
300 baud (and even 110 for a short while)...)

do other people have better luck?

-matt

-----------------------------------------------------------------------------
Matthew Nelson
Dynamics Technology, Inc. 
21311 Hawthorne Blvd., Suite 300, Torrance, CA 90503-5610
Voice: (310) 543-5433   FAX: (310) 543-2117   Email: [EMAIL PROTECTED]


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