Hey Martin,

Thanks for your reply. 

There are three files underneath that directory:

   - puppetdb-access.log
   - puppetdb.log
   - puppetdb-status.log
   
but all seem to be empty - 0kb
what does that mean?

On Monday, October 10, 2022 at 11:03:05 AM UTC+3 Martin Alfke wrote:

> Hi Nir,
>
> Please check the puppetdb log file for further error investigation.
> Usually this is located at /var/log/puppetlabs/puppetdb/puppetdb.log
>
> Hth,
> Martin
>
>
> On 30. Sep 2022, at 10:30, Nir Fishler <[email protected]> wrote:
>
> Hello,
>
> *puppetserver *version: 7.8.0  (CentOS 7) | *hostname*:  
> puppet-staging-srv
> *puppet *agent: 7.19
> *puppetdb*: 7.11.0-1focal (Ubuntu 20.04) | *hostname*: 
> puppet-staging-srv-db
> *Postgres*: 12.12-0ubuntu0.20.04.1
>
> Foreman is enabled on Puppetserver.
> Postgres is configured to work with SSL.
>
> Getting the below error from ANY VM on the network whenever I try to sync 
> with Puppet master server.
>
> *Error message:*
> Error: Could not retrieve catalog from remote server: Error 500 on SERVER: 
> Server Error: Failed to execute 
> '/pdb/cmd/v1?checksum=a0d1b67028ed455a4d8b15fd5fc846ca54d4c0a6&version=5&certname=vm-ubuntu20&command=replace_facts&producer-timestamp=2022-09-30T07:47:13.621Z'
>  
> on at least 1 of the following 'server_urls': 
> https://puppet-staging-srv-db:8081
> Warning: Not using cache on failed catalog
> Error: Could not retrieve catalog; skipping run
>
> However, When I remove the configuration files(puppetdb.conf , values from 
> puppet.conf, routes.yaml) from the Puppet master $CONF dir, everything is 
> back to normal and sync works.
>
> Connection between Puppet master and puppetdb and vice vesra:
> [root@puppet-staging-srv puppet] *nc -zvw10 puppet-staging-srv-db 8081*
> Ncat: Version 7.50 ( https://nmap.org/ncat )
> Ncat: 
> *Connected to 10.111.8.77:8081 <http://10.111.8.77:8081>.*
> root@puppet-staging-srv-db:~# *nc -zvw10 puppet-staging-srv 8140*
> Connection to puppet-staging-srv 8140 port [tcp/puppet] succeeded!
>
> PuppetDB website is UP and shows zero data on 'Active Nodes' and most of 
> the fields(see screenshot snap-1.png.)
>
> Thanks in advanced!
>
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> <snap-1.png>
>
>
>

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