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On Sat, Apr 6, 2024 at 12:15 PM Baburao Ganpatrao <
[email protected]> wrote:

> Actually, I initially thought of this as support, then now I know its
> discussion forum. And I am seeking for help to resolve this strange
> behavior of prometheus alertmanager.
>
> On Saturday 6 April 2024 at 22:39:25 UTC+5:30 Ben Kochie wrote:
>
>> This is not a support team, this is a users discussion list.
>>
>> If you require professional support, please see our support page:
>> https://prometheus.io/support-training/
>>
>> On Sat, Apr 6, 2024 at 7:07 PM Baburao Ganpatrao <[email protected]>
>> wrote:
>>
>>> Dear Support Team,
>>>
>>> I am currently experiencing some discrepancies and unexpected behavior
>>> with the configuration of Prometheus AlertManager. Despite configuring
>>> alerts to fire every 4 hours, I am encountering issues with the actual
>>> number of alerts sent and received by AlertManager. There seems to be a
>>> significant disparity between the expected and observed counts.
>>>
>>> Furthermore, even when no conditions are satisfied for triggering
>>> alerts, Prometheus continues to send alerts every 4 to 5 hours, and
>>> AlertManager subsequently forwards the payload to the configured webhook. I
>>> have noticed this behavior persisting even after a prolonged period of no
>>> data changes – in one instance, alerts were still being received 20 hours
>>> after data had ceased to change.
>>>
>>> Below are the relevant configuration files: prometheus.yml: Scrape
>>> Interval: 2m
>>>
>>> *rules.yml:* groups:
>>>   - name: recording-rule
>>>     interval: 1h
>>>     rules:
>>>       - record: myRecord
>>>         expr: [expression calculating ratio by dividing two metrics,
>>> greater than a specified value]
>>>   - name: alerting-rule
>>>     interval: 4h
>>>     rules:
>>>       - alert: myAlert
>>>         expr: max_over_time(myRecord[4h])
>>>         labels:
>>>           severity: warning
>>>         annotations:
>>>           summary: "Summary"
>>> * alertmanager.yml:* group_by: ['alertname']
>>> group_wait: 30s
>>> group_interval: 1h
>>> repeat_interval: 4h
>>> I would appreciate your assistance in resolving the following issues:
>>>
>>>    1. Identifying and rectifying the discrepancies in the number of
>>>    alerts between Prometheus and AlertManager.
>>>    2. Investigating and addressing the persistence of alerts being
>>>    fired by Prometheus and forwarded by AlertManager, even in the absence of
>>>    new data or changes.
>>>    3. Resolving the issue of receiving alerts at regular intervals,
>>>    despite a prolonged period of no new data.
>>>
>>> *It's worth noting that a substantial amount of data is being processed
>>> for alerts, more than 25,000 unique metrics.*
>>>
>>> Your prompt attention to these matters would be greatly appreciated.
>>>
>>> Thank you for your assistance.
>>>
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>>> .
>>>
>> --
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> .
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