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On Sat, Apr 6, 2024 at 7:07 PM Baburao Ganpatrao <
[email protected]> wrote:

> Dear Support Team,
>
> I am currently experiencing some discrepancies and unexpected behavior
> with the configuration of Prometheus AlertManager. Despite configuring
> alerts to fire every 4 hours, I am encountering issues with the actual
> number of alerts sent and received by AlertManager. There seems to be a
> significant disparity between the expected and observed counts.
>
> Furthermore, even when no conditions are satisfied for triggering alerts,
> Prometheus continues to send alerts every 4 to 5 hours, and AlertManager
> subsequently forwards the payload to the configured webhook. I have noticed
> this behavior persisting even after a prolonged period of no data changes –
> in one instance, alerts were still being received 20 hours after data had
> ceased to change.
>
> Below are the relevant configuration files: prometheus.yml: Scrape
> Interval: 2m
>
> *rules.yml:* groups:
>   - name: recording-rule
>     interval: 1h
>     rules:
>       - record: myRecord
>         expr: [expression calculating ratio by dividing two metrics,
> greater than a specified value]
>   - name: alerting-rule
>     interval: 4h
>     rules:
>       - alert: myAlert
>         expr: max_over_time(myRecord[4h])
>         labels:
>           severity: warning
>         annotations:
>           summary: "Summary"
> * alertmanager.yml:* group_by: ['alertname']
> group_wait: 30s
> group_interval: 1h
> repeat_interval: 4h
> I would appreciate your assistance in resolving the following issues:
>
>    1. Identifying and rectifying the discrepancies in the number of
>    alerts between Prometheus and AlertManager.
>    2. Investigating and addressing the persistence of alerts being fired
>    by Prometheus and forwarded by AlertManager, even in the absence of new
>    data or changes.
>    3. Resolving the issue of receiving alerts at regular intervals,
>    despite a prolonged period of no new data.
>
> *It's worth noting that a substantial amount of data is being processed
> for alerts, more than 25,000 unique metrics.*
>
> Your prompt attention to these matters would be greatly appreciated.
>
> Thank you for your assistance.
>
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