FYI, those images are unreadable - copy-pasted text would be much better. My guess, though, is that you probably don't want to group alerts before sending them to opsgenie. You haven't shown your full alertmanager config, but if you have a line like
group_by: ['alertname'] then try group_by: ["..."] (literally, exactly that: a single string containing three dots, inside square brackets) On Tuesday 2 April 2024 at 17:15:39 UTC+1 mohan garden wrote: > Dear Prometheus Community, > I am reaching out regarding an issue i have encountered with prometheus > alert tagging, specifically while creating tickets in Opsgenie. > > > I have configured alertmanager to send alerts to Opsgenie as , the > configuration as : > [image: photo001.png]i ticket is generated with expected description and > tags as - > [image: photo002.png] > > Now, by default the alerts are grouped by the alert name( default > behavior).So when the similar event happens on a different server i see > that the description is updated as: > [image: photo003.png] > but the tag on the ticket remains same, > expected behavior: criteria=..., host=108, host=114, infra.....support > > I have set update_alert and send_resolved settings to true. > I am not sure that in order to make it work as expected, If i need > additional configuration at opsgenie or at the alertmanager. > > I would appreciate any insight or guidance on the method to resolve this > issue and ensure that alerts for different servers are correctly tagged in > Opsgenie. > > Thank you in advance. > Regards, > CP > -- You received this message because you are subscribed to the Google Groups "Prometheus Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/prometheus-users/f4ec4e77-672a-42a5-ad5a-1aa9f82d6b3en%40googlegroups.com.
