Dear Prometheus Community,
I am reaching out regarding an issue i have encountered with  prometheus 
alert tagging, specifically while creating tickets in Opsgenie.


I have configured alertmanager  to send alerts to Opsgenie as , the 
configuration as :
[image: photo001.png]i ticket is generated with expected description and 
tags as - 
[image: photo002.png]

Now, by default the alerts are grouped by the alert name( default 
behavior).So when the similar event happens on a different server i see 
that the description is updated as:
[image: photo003.png]
but the tag on the ticket remains same, 
expected behavior: criteria=..., host=108, host=114, infra.....support 

I have set update_alert and send_resolved settings to true.
I am not sure that in order to make it work as expected, If i need 
additional configuration at opsgenie or at the alertmanager. 

I would appreciate any insight or guidance on the method to resolve this 
issue and ensure that alerts for different servers are correctly tagged in 
Opsgenie.

Thank you in advance.
Regards,
CP

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