On 07/22/2015 08:20 AM, Rich Shepard wrote:
> On Wed, 22 Jul 2015, Dick Steffens wrote:
>
>> Any idea how I figure out what 208.76.63.244 is associated with?
>>
>> I tried whois, but what it tells me doesn't mean anything to me -- at
>> least in regards to how it affects her e-mail address.
> Dick,
>
> [rshepard@salmo ~]$ host 208.76.63.244
> 244.63.76.208.in-addr.arpa domain name pointer 
> mtaout-63244-pao.mailer.box.com.
>
>     It appears to be a Box (whatever that is) IP address that comcast
> apparently blocked.

Box is a service that allows sharing of files between a group of folks, 
with those folks exercising control over who gets to access those files.

Ah. I used the wrong tool.

So, if what they said they did doesn't fix the problem, we can go back 
to them and say, "Keep looking from your end." It would help if they 
could run a trace on the notification e-mail they say is being sent and 
find out where it gets stuck. The interesting thing is that it's just 
the notification e-mail related to something being uploaded to a folder 
on Box. My wife got a notification e-mail when her sister added her, 
with a different name and e-mail address, as another 
collaborator/editor. It's just the notification of an uploaded file 
she's not getting.

Thanks.

-- 
Regards,

Dick Steffens

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