On 24/03/2013 10:21, Bob W wrote:
From: PDML [mailto:[email protected]] On Behalf Of P.J. Alling
So I ordered an item Adorama through Amazon. Paid by card, and gave
them my street address, as Adorama ships via UPS or FedEx, standard
delivery as I'm not in a hurry. Everything seems to be going fine
until I realize the item hasn't moved since it arrived in North Haven.
Checking into I find that UPS has contracted with the USPS to deliver
packages!!! Now I don't have a mail receptacle at my house, I have a
post office box. UPS doesn't deliver to PO Boxes. The US mail won't
deliver to my house, no receptacle. I think I'll scream.
it's the retailer's responsibility to get the thing to you. Tell them to use
a shipper who can actually be bothered to do what they're paid to do.
Only here, I suspect. In the USA, if something you buy does not
function as required, you have to seek recourse from the manufacturer,
not the retailer. It's probably the buyer's responsibility to make sure
something is delivered to them, as well.
Sometimes online sellers have shipped things to me via one of the private
carriers, and left a note to say the item is in their depot, which is in an
obscure part of London which would entail a 2-hour round trip for me to
collect.
Well, if I'd wanted to spend 2 hours buying it, I wouldn't have bought it
online.
So I leave it, and it gets returned to the seller.
I tell the seller that I will cancel the sale unless they use the Royal Mail
to send it, so that if it's undelivered I can at least collect it from a
local depot or post office or, better still, they will leave it with a
neighbour.
B
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No fixed Adobe
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