2010/10/2 John Sessoms <[email protected]>:
>
> Well, to the extent that they reduce a business cost, but what I mean is
> Pentax doesn't make X number of Dollars, Euro, Yen ... profit off of each
> repair as was implied.
>
> It's just a bad business practice to manufacture shoddy goods, and then
> expect to make money off of repairing defects, especially if you don't
> actually repair the defects meaning the item has to be repaired again and
> again.
>
> If Pentax does that, they won't be in business long. They've got their
> faults as a company, but I just don't think they're that stupid.

agreed. not as a business objective and repairs aren't a profit center
either I hope but I'd think parts are cost (including warehousing and
administration) plus X and I'd think there'd be a kickback of sorts
from CRIS also but can't know for a fact of course. Amen to the shoddy
goods bit though, SDM doesn't cut it - I just hope DC does...
Ecke

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