2010/10/2 John Sessoms <[email protected]>: > > Well, to the extent that they reduce a business cost, but what I mean is > Pentax doesn't make X number of Dollars, Euro, Yen ... profit off of each > repair as was implied. > > It's just a bad business practice to manufacture shoddy goods, and then > expect to make money off of repairing defects, especially if you don't > actually repair the defects meaning the item has to be repaired again and > again. > > If Pentax does that, they won't be in business long. They've got their > faults as a company, but I just don't think they're that stupid.
agreed. not as a business objective and repairs aren't a profit center either I hope but I'd think parts are cost (including warehousing and administration) plus X and I'd think there'd be a kickback of sorts from CRIS also but can't know for a fact of course. Amen to the shoddy goods bit though, SDM doesn't cut it - I just hope DC does... Ecke -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.

