> > You guy with the attitude of "the store should eat the cost." You do > understand that that raises the cost of doing business which only > raises the price for everyone else, don't you? >
Does it? Only if the retailer makes it so. On the other hand, the increased sales because you have a happy customer and now enjoy the benefits of their repeat business can quickly surpass the temporal "loss". Then that customer tells his friends, 'You know what happened?', and his friends think next time they want to make a purchase, 'Wow ABC company really treated my friend right. I think I'll check out their website first'. So many many businesses are shortsighted and only see the tangible, when it's often the intangible that is of higher value. Since I'm no longer purchasing from B&H, and they will not have the benefit of my $ paying the gross margin, and consequently stock for which they've paid for sits longer in the warehouse, does that raise the price for everyone else? -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net to UNSUBSCRIBE from the PDML, please visit the link directly above and follow the directions.
