Jack, Call Pentax Customer Service and have them authorize the rebate to The Express Group. I had to do the same thing. Mark in PCS took care of it for me.
Godfrey On Jun 4, 2007, at 2:46 PM, Jack Davis wrote: > I ordered an AF540 flash on 4/04/07. Was out of stock at the time of > order and I ultimately received the flash on 5/10/07. > When received, I cut out the UPC panel, made a copy of the invoice > (invoice dated 5/07/07) completed the "coupon" and mailed it that same > day. > > Today I received a notice from The Express Group Rebate Center > advising > me that I had failed to comply with the terms of the offer due to the > following reason: > "Submission not postmarked within allotted days of purchase date". > (Offer stipulated that to be a period of 30 days). > > I'm sending a letter explaining why I couldn't provide the needed > documentation until I received the item. It was, of course, clear from > the initial submission and I believe they think they've found a > loop-hole to slither through. > > Just something to be aware of. > > Jack -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net
