Thanks, I'll call them tomorrow.
In the meantime, I've asked Amazon to intervene. Also, have a letter
written and ready to send to The Express Group, but plan to hold it for
the moment. 

Jack
--- Godfrey DiGiorgi <[EMAIL PROTECTED]> wrote:

> Jack,
> 
> Call Pentax Customer Service and have them authorize the rebate to  
> The Express Group. I had to do the same thing. Mark in PCS took care 
> 
> of it for me.
> 
> Godfrey
> 
> On Jun 4, 2007, at 2:46 PM, Jack Davis wrote:
> 
> > I ordered an AF540 flash on 4/04/07. Was out of stock at the time
> of
> > order and I ultimately received the flash on 5/10/07.
> > When received, I cut out the UPC panel, made a copy of the invoice
> > (invoice dated 5/07/07) completed the "coupon" and mailed it that
> same
> > day.
> >
> > Today I received a notice from The Express Group Rebate Center  
> > advising
> > me that I had failed to comply with the terms of the offer due to
> the
> > following reason:
> > "Submission not postmarked within allotted days of purchase date".
> > (Offer stipulated that to be a period of 30 days).
> >
> > I'm sending a letter explaining why I couldn't provide the needed
> > documentation until I received the item. It was, of course, clear
> from
> > the initial submission and I believe they think they've found a
> > loop-hole to slither through.
> >
> > Just something to be aware of.
> >
> > Jack
> 
> 
> -- 
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> 



       
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