One of our clients is a big American bank. Last year I was on a conference call with them during a bit of a flap and they asked me what we should do.
"The first thing we do", I said, "is sit down and have a nice cup of tea". The burst of laughter that came down the phone nearly blew the speakers, but it certainly blew away the tension. I got that advice from the SAS, believe it or not. It is apparently standard operating procedure when the S hits the F because it gives you time to sit down and reflect calmly, rather than reacting thoughtlessly. -- Cheers, Bob > > On 10/18/06, Doug Brewer <[EMAIL PROTECTED]> wrote: > > Well, the first thing we need to do is panic. > > > > Hey! This is the PDML. There is no room here for a voice of reason. > -- PDML Pentax-Discuss Mail List [email protected] http://pdml.net/mailman/listinfo/pdml_pdml.net

