Michael Bergstrom <[EMAIL PROTECTED]> wrote: >I don't suppose KEH will take my word for it that it's partially broken >and return $100 or so. I'll just have to write them and see what >they're willing to do for me.
True story: A few years ago I bought a Pentax FA*80-200/2.8 from KEH. It was listed as being in Bargain condition. When I received it I found, as I expected, that the condition was much better than one would normally expect from "bargain" condition. One small disappointment was finding a slightly dented filter ring. Not a big deal - I've purchased Bargain condition lenses from KEH in the past and had dented filter rings, but I was a little disappointed that they hadn't mentioned it in their description of this lens. I related all this in a post to the PDML and *within half an hour* I received a phone call from KEH with an apology! (There was a KEH employee on the list.) And they refunded $50.00 on my credit card. This was all without my even *asking* for a refund, much less proving that there was anything really wrong with the lens. Phone 'em up. -- Mark Roberts Photography and writing www.robertstech.com
