Rule #1: NEVER help a friend with their computer setup unless you have a
lot of time you don't mind wasting or don't mind losing them as a
friend.

> -----Original Message-----
> From: Cotty [mailto:[EMAIL PROTECTED]] 
> 
> A family friend was having trouble with her iMac. "I had to 
> set up a new 
> email account and so I entered all the details like [the Mac setup 
> assistant - a sort of setup 'wizard'] asked, and it doesn't 
> work, can you 
> help?"
> 
> I quickly find her own phone number as the diallup number 
> Remote Access 
> (the software that dials the number for the modem) is trying 
> to access 
> the internet with. Sigh.
> 
> It's my first taste if OS X (fancy way of saying OS 10) and I 
> don't like 
> it. It runs slow on the iMac, and is not at all user 
> intuitive like the 
> earlier classic OSs : 7, 8, 9. I won't be 'upgrading' any of 
> my machines 
> to this mess.
> 
> She tells me that she's thinking of getting rid of the iMac 
> in favour of 
> a PC - 'cos I thought Macs were supposed to be easier'. I 
> then find out 
> that, although they have a normal diallup ISP, they have had 
> a second, 
> entirely seperate phone line installed just for net access by 
> the iMac. 
> Why not go for Broadband? Not yet available in her area. Okay 
> - British 
> Telecom do an ISDN for home users (BT Home Highway) which 
> gives faster 
> net access and the use of a voice line while connected to the net, if 
> needed. I get a blank stare back.
> 
> Oh, the printer isn't responding. 2 hours later, it is. 'Do 
> your children 
> (3 primary school tots) have access to this computer by any 
> chance?' The 
> reply : "Always". I see.
> 
> I reconsider my advice, and somewhat develishly suggest that 
> maybe a PC 
> would be better for them ;-)
> 
> Joking aside, PCs or Macs, it's all down to personal 
> preference at home, 
> and custom and practice at work. Neither is better or worse. Like 
> cameras, they are tools.
> 
> Cotty
> 
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