>At home we've always had PCs running Windows. I used to work in a newsroom 
>full of Macs. The PCs at home gave trouble from time to time, the Macs at 
work 
>gave trouble from time to time, and in that entire three-year period I found 
>neither platform to be more reliable than the other. But I have NEVER heard a 
Mac 
>owner admit those machines can fail. The only reason I know they do is that 
I've 
>seen it happen -- over, and over again. So my JOKING conclusion was that Mac 
>owners are bound by some kind of gag order.

No gag order at all. Sorry, just gotta jump on this one, if only to 
balance things out a bit.

The fact is that *all* computers whether they be Dells, Macs, or whatever 
do in fact break down. They must do: all the bits inside are made by 
similar, if not the same manufacturers. Yes, even Apple machines have 
many many components that are easily found in any PC computer.

You want broken Macs? How about PowerBook batteries that catch fire? How 
about PowerBook hinge mechanisms that conk out after only a year's use? 
Paint that peels off titanium laptops because they get too hot in normal 
use? I could go on.

I built one of my computers from scratch - a PowerBook - and I fully 
expect it to break down at some point. This is why I have all the bits 
from another identical machine at the ready to repair it when it does. 
I'm not a computer specialist by trade, nor even an electronics 
technician. I do this because I have to if I want to afford the two main 
computers I use every day, whereas most people have just one. If I bought 
new, and didn't fix it myself, I'd have to have just the one, you see.

Now, that's the hardware over and done with. As for software, I run very 
stable with few problems (OS 9.1) as do many Mac users, as do many PC 
users. It's a lot to do with how you set up your system, what you allow 
on there, how you maintain it. When was the last time you did even the 
most basic software maintainence on your hard drive(s) ? Computers need 
upkeep. If you let them get cluttered up with a load of rubbish, they 
don't like it. They start to slow down and before you know it you get 
blue screens of death, sad macs, all sorts.

A family friend was having trouble with her iMac. "I had to set up a new 
email account and so I entered all the details like [the Mac setup 
assistant - a sort of setup 'wizard'] asked, and it doesn't work, can you 
help?"

I quickly find her own phone number as the diallup number Remote Access 
(the software that dials the number for the modem) is trying to access 
the internet with. Sigh.

It's my first taste if OS X (fancy way of saying OS 10) and I don't like 
it. It runs slow on the iMac, and is not at all user intuitive like the 
earlier classic OSs : 7, 8, 9. I won't be 'upgrading' any of my machines 
to this mess.

She tells me that she's thinking of getting rid of the iMac in favour of 
a PC - 'cos I thought Macs were supposed to be easier'. I then find out 
that, although they have a normal diallup ISP, they have had a second, 
entirely seperate phone line installed just for net access by the iMac. 
Why not go for Broadband? Not yet available in her area. Okay - British 
Telecom do an ISDN for home users (BT Home Highway) which gives faster 
net access and the use of a voice line while connected to the net, if 
needed. I get a blank stare back.

Oh, the printer isn't responding. 2 hours later, it is. 'Do your children 
(3 primary school tots) have access to this computer by any chance?' The 
reply : "Always". I see.

I reconsider my advice, and somewhat develishly suggest that maybe a PC 
would be better for them ;-)

Joking aside, PCs or Macs, it's all down to personal preference at home, 
and custom and practice at work. Neither is better or worse. Like 
cameras, they are tools.

Cotty

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