Hello Sylvain,

When you device connect and get the registration VLAN check if the VLAN works 
properly.

Check on the switch port:

show Mac address-table interface fa1/0

Make sure that you see your device Mac address into the VLAN 1201. If so, make 
sure that your 1201 VLAN span from the switch to PF registration interface.

Try to elevate the VLAN 1201 to a layer 3 interface to do some ping and see 
where the Mac address stops at.

Thanks,

Ludovic Zammit
[email protected] <mailto:[email protected]> ::  +1.514.447.4918 (x145) ::  
www.inverse.ca <https://www.inverse.ca/>
Inverse inc. :: Leaders behind SOGo (http://www.sogo.nu <http://www.sogo.nu/>) 
and PacketFence (http://packetfence.org <http://packetfence.org/>)







> On Feb 24, 2021, at 8:51 AM, Sylvain Irakarama via PacketFence-users 
> <[email protected]> wrote:
> 
> 
> Hi all, 
> 
> I ve been struggling with a problem for a week now. Any of your help would be 
> really appreciated. 
> 
> I m using the packetfence official documentation to configure it. 
> https://www.packetfence.org/doc/PacketFence_Installation_Guide.html 
> <https://www.packetfence.org/doc/PacketFence_Installation_Guide.html>
> 
> I fellowed the documentation for the installation but I m struck at  the 
> point 6 (enabling the captive portal). 
> 
> My config: 
> 
> - PacketFence zen 3.10  : IP - -> 192.168.2.53 (reserved ip)
> - wind servers 2016 : Active directory & dns server IP —> 192.168.2.51 
> (reserved ip)
> - Switch Cisco 3750x : IP --> 192.168.5.1 
> - watchguard : DHCP : IP —> 192.168.5.254
> 
> 
> Vlan for registration : 1201 IP -> 192.168.20.50/24
> Vlan for normal user1 : 1200  IP -> 192.168.2.50/24
> Vlan for normal user2 : 1203  IP -> 192.168.3.50/24
> 
> 
> I can connect my users using 802.1x correctly and the radius reply with the 
> right vlan . 
> 
> 
> But when I want to use the captive portal, my guest receive a ip 
> (192.168.20.50) but I can’t see the captive portal. 
> 
> Can anyone assist? 
> 
> Best regards. 
> <pfenceError.PNG><switchError.PNG>
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