Hi all,
Now that I've got ~1 month on OSDC under my belt, and, more importantly, I have
the list admin keys, I changed the settings to moderate messages to the
osdc-list going forward.
Shauna, totally agree with your points:
There are plenty of "real" open source projects that respond to newcomer
confusion with patience, kindness, and instruction with regard to meta skills.
Just this morning at PyCon I had a great conversation with another professional
open source developer & educator about how hard it is to know what you don't
know, and how to help newcomers "unstick themselves". You're reading ignorance
as laziness and/or entitlement, but I see it (most of the time) as
unfamiliarity with tools and culture.
List admins will respond off-list to newcomers and help them "unstick
themselves". And the list can get back to discussions about Opensource.com
(instead of discussions about the list).
Let me know if you have questions or concerns. And thanks for all the
thoughtful feedback!
Rikki
____________________________________
Rikki Endsley
Community Manager, Opensource.com
Twitter: @opensourceway | @rikkiends
Discover an open source world -- http://opensource.com
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----- Original Message -----
| From: "Shauna Gordon-McKeon" <[email protected]>
| To: "Eric Weddington" <[email protected]>
| Cc: "osdc-list" <[email protected]>, "Donato Cohen, Malena"
| <[email protected]>
| Sent: Thursday, April 9, 2015 2:54:51 PM
| Subject: Re: [Osdc-list] unscribe
| | These people that just yell on this list "unscribe (sic) me!" would be damn
| | near flamed on any real open source project. You're expected to do a little
| | homework on your own to figure out how to do this. RTFM. STFW. How hard is
| | it? Not everything is just handed to you when you're a member of an Open
| | Source project.
|
| There are plenty of "real" open source projects that respond to newcomer
| confusion with patience, kindness, and instruction with regard to meta
| skills. Just this morning at PyCon I had a great conversation with another
| professional open source developer & educator about how hard it is to know
| what you don't know, and how to help newcomers "unstick themselves". You're
| reading ignorance as laziness and/or entitlement, but I see it (most of the
| time) as unfamiliarity with tools and culture.
| Please stop treating open source as a monolith. You may find that hostility
| is the best way to help people, but I don't, and almost all of the open
| source projects I interact with don't.
| - Shauna
| | How ironic that we have exactly that case here on a mailing list about Open
| | Source. How sad. Some things never change.
|
| | On Thu, Apr 9, 2015 at 12:26 PM, Striker Leggette < [email protected] >
| | wrote:
|
| | | Hello,
| |
|
| | | Fresh subscriber, first time responder here.
| |
|
| | | By "e-mail", do you mean the message thread/chain? If so, they would
| |
|
| | | definitely need to ask to be removed from the list of CC'd addresses.
| |
|
| | | If you mean "e-mail list", then the links at the bottom of a list bounce
| |
|
| | | would direct users directly to the list they wish to unsubscribe from.
| |
|
| | | You can also see which list e-mails spawn from by looking at the
| |
|
| | | subject: [Osdc-list]. Note, that adding the list id to the subject is
| |
|
| | | optional for the list administrators. I imagine this is done to allow
| |
|
| | | easier filtering.
| |
|
| | | IMHO, the system cannot be to blame because mailman cannot change how
| |
|
| | | your e-mail client handles the messages it receives. Links will be in
| |
|
| | | the same place within an e-mail thread whether they are directly
| |
|
| | | pointing to the 'unsubscribe button' or not. In the case of mailman,
| |
|
| | | however, authentication is required in order to unsubscribe, so links
| |
|
| | | such as the ones that are one-click-unsubscribe are not possible -
| |
|
| | | mailman does not generate 'token links'.
| |
|
| | | I believe the point has been made, however. Perhaps we can let this
| |
|
| | | thread die. :)
| |
|
| | | On 04/09/2015 01:15 AM, Christian Grobmeier wrote:
| |
|
| | | > The problem might be people don't know with which email they are
| |
|
| | | > subscribed. Would be great to have that info there as well and even
| |
|
| | | > better to have a "one click and unsubscribe" link like mailchimp and co
| |
|
| | | >
| |
|
| | | > In general I wouldn't blame the customer, I prefer to blame the system.
| |
|
| | | >
| |
|
| | | _______________________________________________
| |
|
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| |
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| |
|
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|
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|
| | _______________________________________________
|
| | Osdc-list mailing list | This is a place for our readers, writers,
| | moderators
| | and artists to discuss matters concerning Opensource.com and otherwise do
| | the work that makes this a community practicing the open source way.
|
| | Sign-up for our weekly newsletter: http://opensource.com/email-newsletter
|
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| _______________________________________________
| Osdc-list mailing list | This is a place for our readers, writers, moderators
| and artists to discuss matters concerning Opensource.com and otherwise do
| the work that makes this a community practicing the open source way.
| Sign-up for our weekly newsletter: http://opensource.com/email-newsletter
| Send a message: [email protected]
| Change preferences: https://www.redhat.com/mailman/listinfo/osdc-list
| Unsubscribe: https://www.redhat.com/mailman/options/osdc-list
_______________________________________________
Osdc-list mailing list | This is a place for our readers, writers, moderators
and artists to discuss matters concerning Opensource.com and otherwise do the
work that makes this a community practicing the open source way.
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Send a message: [email protected]
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