You're not rude.  I know my questions probably seem like I'm a 4 yr. old
who doesn't know much besides 911 (but since I designed a database 17 years
ago I must know everything about IT).  I often thought a CRM solution would
be something for us.  One difficulty is we have a 72 yr old (baby) database
user who doesn't want to learn anything new and in 14 years hasn't learned
to properly use what we have and now wants access at a new location.  The
Lotus Approach app isn't updated past WinXP.



On Sun, Sep 13, 2015 at 4:47 PM, Howard White <[email protected]> wrote:

> Michael,
>
> I don't mean to be rude but I would think that the mailing label function
> you describe would be available as a turnkey package.  That application has
> been solved many years and times over.  Or let me spin this another way -
> do you need to expand functionality to use a tool like a Customer Resource
> Management (CRM) package?  There are several open source CRM tools
> (SugarCRM for instance) that might do multiple jobs for your organization.
>
> At first blush, your request sounds like re-inventing the wheel.
>
> Howard
>
>
> On 09/13/2015 04:04 AM, Michael L wrote:
>
>> The database app runs a mailing list for DVD's.  And I will say that our
>> current (soon to be former?) security strategy is to leave the single
>> machine completely off the internet.  I guess that strategy will have to
>> be abandoned now to connect to a VPN?  I understand the 'V' in VPN to
>> mean virtually private as opposed to actually private or virustually
>> private if you have a virus on one of the machines.  Am I correct on that?
>>    M
>>
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