Outside servers can be blacklisted as well. My personal domain shares its
mail server with other domains hosted by the same provider. I recently
needed to mail something to a person at Dell, and had my message bounce
because my shared mail server's IP address was blacklisted. I ended up
having to send the message from my Gmail account.
--
John F. Eldredge -- [email protected]
"Darkness cannot drive out darkness; only light can do that. Hate cannot
drive out hate; only love can do that." -- Martin Luther King, Jr.
On July 28, 2015 8:24:17 AM Michael Chaney <[email protected]> wrote:
1. You need to first get the server cleaned up, *then* try to get removed
from blacklists. When they see you asking again next month they'll be far
less likely to remove you.
2. Cleaning up the server requires determining how people got in - probably
bad PHP or Perl scripts. Cleaning the server is meaningless until you
close the door(s).
Your question is vague, so there's little anyone can do to help. But you
should probably consider whether running a dedicated server is the proper
option (and to help you with that decision, here's a subtle hint: NO). You
should never run your own mail server unless you're something like Google.
I don't know what all happens on that server but it's likely that some
outside companies provide those services and probably at a rate of no more
than what's being paid for a dedicated server now.
So, the "right direction" is moving to outside services and shutting that
server down asap.
Michael
On Mon, Jul 27, 2015 at 6:17 PM, Michael L <[email protected]>
wrote:
> Hello NLUG,
> My main client / customer / employer, www.GraceAndTruth.Net / Grace And
> Truth Ministries currently cannot send emails because the server hosting
> the site has been blacklisted.
>
> I just found out that hostgator which hosts the leased dedicated server
> does not routinely perform any scans since it is a dedicated server .....
>
> Hostgator has initiated the request for removing the IP address from the
> blacklists and now that we've requested a scan to be done to remove
> malware, they're supposedly tending to it.
>
> Could you knowledgeable admins please point me in the right direction of
> keeping the website secure and functioning optimally?
>
> Ideally if I can have a list of steps to follow with estimated required
> time to keep things running, then I can report back to management on
> whether it's possible for us to handle it in house or if we need to switch
> to some managed server plan.
>
> Thank you kindly
> MichaelL
>
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--
Michael Darrin Chaney, Sr.
[email protected]
http://www.michaelchaney.com/
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