Taking control is an essential requirement. On Wednesday, October 16, 2013 6:42:48 PM UTC-5, RMC wrote: > > I am going to "bite the bullet" and make all the Windows users I support > to Linux. > > Alternately they can find a new friend. > > The question of remote support has been a sticking point. LogMeIn works > great for Mac and Windows. I find only Hamachi as a LogMeIn option to > install on the remote Linux computer. It is CLI and that doesn't suffice > for giving remote support. Similarly VNC. > > Do I misunderstand VNC or Hamachi providing a GUI? > > What about TeamViewer? http://www.teamviewer.com/en/index.aspx It seems > to fit the need but it just seems too straight forward. I felt that way > about LogMeIn when I first looked at it. > > What are others using to provide remote support to user workstations? > > > >
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