Please note this seems a lack of text proofing error of thier part,
and not the intent described by Greg Rundlett if we look at the
page history:

http://www.wiki-site.com/index.php?title=Support_contact&diff=next&oldid=3882

They had a support forum before, and closed it at some moment, then updated
the link. They probably forgot to update the text.

On Fri, Oct 21, 2016 at 11:02 PM, Pine W <[email protected]> wrote:

> Yes, that's a problem. If you can't get in contact with the site owner,
> perhaps WMF Legal would be willing to send a polite but firm letter
> informing that company that WMF and the Wikimedia Community, as wonderful
> as we are, are not here to serve as a "free" substitute for support
> services that should be provided by that site owner, and that the false
> statement on that company's website should be changed.
>
> Pine
>
> On Fri, Oct 21, 2016 at 1:43 PM, Greg Rundlett (freephile) <
> [email protected]> wrote:
>
> > Wiki-site.com is a wiki hosting company, listed at
> > https://en.wikibooks.org/wiki/Starting_and_Running_a_Wiki_
> > Website/Hosted_Wikis
> >
> > Their "Support Contact" page [1] for paid wikis says:
> >
> > "For wiki management support, we've created a forum at the following
> > address"
> >
> > (links to THIS list!!)
> >
> > Rami Addady, if you're listening, at least you should say something like
> > "You can get help from the amazing community of MediaWiki software users
> > and developers at their public discussion list"  NOT "We've created a
> > forum"
> >
> > What do you think?
> >
> > I've often wondered why some list questions seem like people are
> > "demanding" support.  Now I know it's because some companies literally
> tell
> > their customers that this is their support desk.
> >
> > [1] http://www.wiki-site.com/index.php/Support_contact
> >
> > Greg Rundlett
> > https://eQuality-Tech.com
> > https://freephile.org
> > _______________________________________________
> > MediaWiki-l mailing list
> > To unsubscribe, go to:
> > https://lists.wikimedia.org/mailman/listinfo/mediawiki-l
> >
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-- 
Sébastien Santoro aka Dereckson
http://www.dereckson.be/
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