[email protected] is a very good place to contact. When did you reach out to that address and what was the ticket number? I will have the team take another look and respond.
From: mailop <[email protected]> on behalf of Vitali Quiering via mailop <[email protected]> Date: Wednesday, 18 March 2026 at 12:54 PM To: [email protected] <[email protected]> Subject: [mailop] iCloud Contact Response Hi list, we are facing deliverability issues with iCloud where one email template is blocked for a policy reason unknown to us. All emails are from the same domain, same IP address, fully auth’d with a DMARC reject policy and everything necessary. The blocked email template is a DOI transactional one. We have tested another DOI email with almost the same wording which worked fine. The new one lacks some necessary information though and cannot be used for legal reasons. The mail that is blocked is actually correct. We have contacted them about two months ago and received a response about a month later asking us for investigation. We sent them samples and received nothing but radio silence since then. Is anyone from iCloud’s Postmaster team reading this and can contact me off-list please? Does anyone know if there is a better way to contact them besides their [email protected]<mailto:[email protected]> address? Regards, Vitali -- Vitali Quiering Deliverability Manager https://www.klicktipp.com Klick-Tipp Limited 15 Cambridge Court 210 Shepherd’s Bush Road London W6 7NJ United Kingdom Company Number: 7349350 VAT-ID: GB113364153
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