Here is my response I got from ”MessageGears” after sending the issue with Shopify to this mailing list, and the [mailop] tag in the subject line is clear someone has attached a ticket system to the mailing list. So the administrator for mailop needs to track down which email is bound to this ticket system and kick it out from list:
Från: MessageGears Support [email protected] <mailto:[email protected]> Skickat: den 15 mars 2026 05:59 Till: [email protected] <mailto:[email protected]> Ämne: Request received (outside business hours) - [mailop] How I do to reach Shopify abuse or email admini Thank you for your message. Ticket #11604 has been received outside of MessageGears standard business hours (8:00 AM-6:00 PM Eastern, Monday-Friday). Our team will review and respond to your request as soon as possible once business hours resume. While our official coverage aligns with North American hours, we recognize the needs of our global customer base and often have team members available earlier in the day to assist customers in other regions whenever possible. If this matter is urgent and requires immediate attention, please go to the Customer Portal and update the Priority of this ticket to "Urgent," or reply to this ticket with "#urgent" in your response, and our our on-call team will be notified. You may view this ticket and others associated with your organization in our Customer Portal at https://support.messagegears.com?tab=issues <https://support.messagegears.com?tab=issues&conversationID=250ed865-c0b1-4094-b2b0-cd3e1967840a> &conversationID=250ed865-c0b1-4094-b2b0-cd3e1967840a. Kind regards, MessageGears Support Från: Carsten Schiefner via mailop <[email protected]> Skickat: den 15 mars 2026 14:09 Till: [email protected] Ämne: [mailop] Direct robot response from MessageGears? Dear all - I have a slight suspicion that the email below came to me as a reaction to my most recent post to the list as of Sun, 15 Mar 2026, at 12:27:19 UTC. Has anyone else observed something identical? Thanks & best, -C. -------- Forwarded Message -------- Subject: MessageGears invited you to join customer portal Date: Sun, 15 Mar 2026 12:31:42 +0000 From: MessageGears <mailto:[email protected]> <[email protected]> To: [email protected] <mailto:[email protected]> <https://avatars.usepylon.com/d12f9f31-cbd9-4647-8907-79250b43e0af/1761685025503-7689c019-4c77-4c42-8201-656511e2a6c2> Access your MessageGears customer portal MessageGears has invited you to access your customer portal. Accept to view your team's ticket history and submit new support requests. <https://support.messagegears.com/login?email=XYZ> Visit Portal Powered by <https://usepylon.com> Pylon
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