I'm more curious /why /they're asking to be safelisted by ProofPoint.
It sounds like they must have had /some /bad experience with PDR and/or
Cloudmark in the past to now have the oddly specific desire to want to
be safelisted from it...
- Mark Alley
On 8/28/2025 12:56 PM, John Bellows via mailop wrote:
Hi All,
Thank you for the details. We are going to move forward with signing
them up as a client. This is all with the understanding that there is
no guarantee in getting this in place, but it is taking the route that
will most likely lead to the outcome needed.
John
On Thu, Aug 28, 2025 at 8:47 AM Laura Atkins <[email protected]>
wrote:
Does proofpoint offer that service?
laura
On 28 Aug 2025, at 13:43, John Bellows via mailop
<[email protected]> wrote:
Hi All,
I have been trying to reach out to Proofpoint in order to get a
new dedicated IP whitelisted. Currently, they are not blocked at
Proofpoint but the client would like to see if it is possible to
whitelist the dedicated IP moving forward.
We have provided the following to Proofpoint:
Here are the details:
*
*IP Address*
*
*Sending Domain:*
*
*SPF/DKIM/DMARC:* All records are set up and passing
*
*Volume:* Currently sending 100 messages/day, gradually
increasing
*
*Traffic Type:* 100% opt-in [marketing/transactional]
*
*Opt-in process:* All recipients are permission-based with
clear unsubscribe options in every message.
We’ve been following best practices while warming gradually,
keeping complaint rates low, and sending to engaged audiences. I
wanted to check if there’s anything you’d recommend on your side
(or ours) to help get the IP/domain into a good position and
potentially on your allowlist.
Thanks,
John
--
John
John Bellows
Deliverability Consultant
[email protected]
Mailsoar.com <https://mailsoar.com/>
Find out more <https://mailsoar.com/>
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--
The Delivery Expert
Laura Atkins
Word to the Wise
[email protected]
Delivery hints and commentary: http://www.wordtothewise.com/blog
--
John
John Bellows
Deliverability Consultant
[email protected]
Mailsoar.com <https://mailsoar.com/>
Find out more <https://mailsoar.com/>
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