Perfect, that's what I was looking for. Our customers still need more education (and tooling) around bounce handling. We're working on it.
Since they control their own databases, which we are not permitted to see, we have to work with them to help them improve their email hygiene. They also control the content of the messages, and the headers. Another place we can help them in the future. Thanks for the information. It's not always obvious from some SMTP messages exactly why the mail was rejected/throttled. _____________________________________________ Tom Perrine Senior Manager, Systems Engineering – Cloud Email Services servicenow.com <https://www.servicenow.com> LinkedIn <https://www.linkedin.com/company/servicenow> | Twitter <https://twitter.com/servicenow> | YouTube <https://www.youtube.com/user/servicenowinc> | Facebook <https://www.facebook.com/servicenow> _______________________________________________ mailop mailing list [email protected] https://list.mailop.org/listinfo/mailop
