Rodrigo Camacho writes:

 > Currently I’m recommending mail.app for our mac users and
 > thunderbird for windows.

Mail.app has a very annoying bug and a minor lacking feature.  They
probably won't affect you at all, but just in case:

- Mail.app can produce "MUST NOT" mail, specifically it will specify
  Content-Transfer-Encoding: quoted-printable on multipart messages
  and parts.  Mailman (2.1 as well as 3) will reject that.  Since it
  is implemented in the Python stdlib, it's a wontfix for us.  It's
  rare, so just be aware that if somebody's mail gets occasionally
  rejected at the SMTP level (not Mailman moderation), that might be
  the cause.  I don't have a work around for users.

- Mail.app cannot handle encapsulated message/rfc822 parts, at least
  on handheld devices like iPhone and iPad.  This annoys me NO END :-)
  because I originated the "wrapped" option for DMARC mitigation.  But
  in practice nobody uses it, so ... don't you either. ;-)

 > It’s truly rare to find GUI email clients which show threads
 > properly (who answered to what message precisely).

It's weird: JWZ threading (https://www.jwz.org/doc/threading.html) was
standardized for IMAP (RFC 5256) and I believe both Cyrus and Dovecot
implement that extension.  But I'm an Emacs person, so I rarely have a
clue what developers of "popular" user clients think is good UI.  I
just know they pretty much invariably do something else.

 > For now, I have settled on the practices suggested by the LKML. We
 > will modify these to fit our specific needs as we notice they are
 > lacking.

Seems reasonable.

 > > 4.  The HyperKitty archiver was designed with the "we demand Discord"
 > >    crowd in mind.  
 > 
 > I find that HyperKitty is difficult to read - the indentation on
 > threads is not clear enough to understand complicated threads.

I'll keep that in mind.  I don't know if any of the active devs deeply
understand HyperKitty (it was a contribution by Red Hat, once they had
it where they wanted, the devs became much less active).  But it might
be as simple as new CSS, or maybe new templates and a little CSS.

 > I find it very useful to see a graph which shows the precise
 > hierarchy of a thread. From an archive I’m looking only for ease of
 > navigation, robust search and easily being able to send a link to a
 > particular message, I find that https://lkml.org/lkml/2008/7/4/174
 > has a super clear archive.

That *is* *very* nice.  Perhaps that archiver is open source, If not,
it might not be hard to substitute similar page templates in HyperKitty.

Not clear if you've already visited, so;
Mailarchive ([email protected]:ietf-tools/mailarchive.git) is available
from the IETF.  You can check it out: https://mailarchive.ietf.org/.
If you don't know what else to search for, there's a list named "ietf"
to see the list-level interface.

 > If you know of any good netiquette practices which have been
 > documented (à la https://subspace.kernel.org/etiquette.html) please
 > let me know!

Well, there's always ESR's how to ask questions:
https://www.catb.org/~esr/faqs/smart-questions.html,
but I think of that more as a threat than advice.  There are a lot of
netiquette posts out there.  I love Brad Templeton's "Emily Postnews
Answers Your Questions About Netiquette"
(https://www.templetons.com/brad/emily.html), but it might be a little
too tongue in cheek for the young'uns.

 > We are looking for a service which would host and manage our
 > mailing list setup (like mailmanlists.net). If you own or run such
 > a service, we are interested in being a client! Please let me know!

First look at https://wiki.list.org/COM/Mailman%20hosting%20services,
On that list EMWD was the odds-on recommendation, as the previous
proprietor Brian was a frequent contributor to the lists and had a lot
of support from their users.  They were early adopters of Mailman 3
among hosting services and Brian went to the extent of creating
alternative (simplified, proprietary) web UIs for archiving and
administration.  They also support Postorius and HyperKitty, I think.

The principal of the mailman3.com and mailman4.com services (same
dude) also regularly contributes on the lists, but I don't have direct
knowledge of their services.

I have nothing good or bad to say about the other services, I assume
most are competent.  Most use something like cPanel, and many are not
Mailman specialists.  Make sure they provide Mailman 3; not all do
because cPanel decided to port Mailman 2.1 to Python 3 rather than
make all their users migrate to Mailman 3.

For custom and managed services, see
https://wiki.list.org/COM/Mailman%20consulting%20services.
Can't really be specific, because it's not clear at this point what
you might want from a managed service that a list hosting service
wouldn't provide.  If you're not clear about yourself and want to
explore what a managed service might do, we can discuss that here to
the extent it would be of general interest.

As for Sirius, yes, we're open for business, and I'm happy to talk
about how Sirius Open Source can work with you offlist.  See also
https://www.siriusopensource.com/en-us/opensource/mailman.

Steve

-- 
GNU Mailman consultant (installation, migration, customization)
Sirius Open Source    https://www.siriusopensource.com/
Software systems consulting in Europe, North America, and Japan
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