email that can't be deleted

[Dennis Fahringer]

Title: email that can't be deleted

My wife is running using the last version of OE on an iMac with OS 9.1. She ran into a problem where someone sent her an email with an attached file. If she tries to open or even select the email to delete it, it freezes her Mac. She's rebuilt the OE database, but that didn't solve the problem. Booting up without extensions also didn't help as she then couldn't launch OE to try to deal with this email.

Does anyone know of a way to successfully get rid of this troublesome email? Or is she doomed to have it stay there forever in the In basket?

• Dennis
  

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Dennis Fahringer, Director, Photo Schools, UofN, 75-5851 Kuakini Hwy #242, Kailua-Kona, HI, 96740, USA; <http://www.uofnkona.edu/com/sop.html> voice 808-326-4400 x4008, fax 808-326-4413 or -4501, cellphone: 808-989-5650

screenname "fotofah" on iChatAV/AIM and MSN Messenger ([EMAIL PROTECTED])

"An insect causing a chain reaction by flapping its wings is the most convincing theory ever of how Ashton Kutcher became a star." - review of movie, "The Butterfly Effect," Entertainment Weekly, 7/05