Are all PDF documents created equal, and equally openable?  I have had
problems elsewhere with folks telling me they could not open pdfs I had sent
out.  Some could, some could not.  Was the original file created by Adobe's
application or by an app that "saved it as a PDF."  Is total size the issue
to your user's Adobe reader?

Anyone else had or heard of such or similar?

LW

On 2003/02/03 2:15 PM, Steve Tessier at [EMAIL PROTECTED] wrote:

> Mac OE Talk List:
> 
> Several of our users using MacOS 9.2 with MacOE v5.04 received an
> intra-office email from a sender using OE for windows.  The problem
> email had a 1 mb .pdf file attachment. We use an imap server.
> 
> The MacOS 9.2 users received the email but could not get access to the
> attachment. Their OE attachment window wouldn't open. You could see
> part of the first line of the attachment window, but the window
> wouldn't budge.
> 
> In experimenting we found that the same email attachment could be
> opened on the same computer another Imap client (Netscape Communicator
> 4.X).  It also opened in mail.app in OSX.
> 
> Later I sent the same pdf attachment from OSX's mail.app  to one of the
> people who couldn't open it when it was sent from Windows OE.  The new
> email's attachment opened normally.
> 
> We have been using OE and Imap for years and have not encountered this
> before. Has anyone else seen this behavior (a MacOE attachment window
> that wouldn't open)?  Is there an explanation?  a work-around?
> Thanks
> ______________
> Steve Tessier
> Grant Street Group


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